This free survey is powered by
  1. Surveys
  2. 2013
  3. March
  4. C
  5. cargoStatus Survey for Station Managers
0%
Exit Survey
 
 
Hello:

Nowadays, online shipment tracking has become a core service that global logistics service providers must provide.

Therefore, we would like to get your continuous support and the solid actions to strengthen the operation in coordination of updating cargoStatus among your station.

Please read the questions and discuss with department heads before answering all questions.

If you have questions at any time about the survey or the procedures, you may contact [email protected] for assistance.

Thank you very much for your time and support. Please start with the survey now by clicking on the button below and please complete this survey by 19-Apr-2013.

Thanks again for your kind attention and co-operation.

B.rdgs.,
cargoStatus Project Team
 
 
 
* Q1. Updates of each of the milestones in cargoStatus have been incorporated into your team's daily workflow and procedure. If yes, please explain how you and your managers know that updates are in fact timely, accurate and complete.
   
* If no, please explain why and what your plan is to achieve this goal, and give a target date for achieving this goal.
   
 
 
Q2. Please select the practically fastest time that each of the following statuses can be updated by your staff. (Please discuss and review operation with your team/teams before completing the table)
0.5 hour or less Within 1 hour Within 2 hours Within 3 hours Within 4 hours More than half day More than 1 day
* BOOKING Received from Customer/Supplier
* Scheduled PICKUP/DELIVERY
* INLAND Carriage Departure
* DOCUMENT Received from Shipper
* Consignment RECEIVED from Shipper
* Consignment's BOOKED Scheduled ETD/ETA with Carrier
* Consignment has DEPARTED
* Consignment has ARRIVED
* ARRIVAL Document delivered to Consignee or his Agent
* Consignment CLEARED by Customs at Dest
* Delivery has been ARRANGED
* Consignment DELIVERED to consignee door
 
 
 
* Q3. Referring to Q2, if update cannot be done within 1 hour, please explain why. Please provide a plan with target date to achieve update within 1 hour and also describe the monitoring scheme to ensure this is achieved and continued.
   
 
 
 
Q4. Any feasibility to make further improvement, say 0.5 hour?
   
 
 
 
* Q5. For milestone [BOOKED], status with flight detail including ETD/ETA is inserted into cargoStatus after AWB has been export closed. In your opinion, should [BOOKED] be inserted into cargoStatus once ETD/ETA are updated or after export closed or at yet a different time? If last one, please explain when
   
 
 
 
* Q6. Besides Q5, do you have other ideas/comments/questions on cargoStatus that you can share to further enhance the system?
   
 
 
 
* Q7. Are all exceptions being logged into cargoStatus? If not, please explain why and advice plan to comply with this requirement.