This free survey is powered by
  1. Surveys
  2. 2016
  3. January
  4. C
  5. CCC ONE Workflow Configuration - Test Company 1
0%
Exit Survey
 
 

Congratulations on upgrading to CCC ONE Workflow!

The CCC Team is excited to start the CCC ONE Workflow configuration process for your repair facilities. In order to do so we will need you to complete a short questionnaire regarding your operations. This step is very important and should only take about 5 - 10 minutes to complete. We will be unable to move forward with next steps without this important information.

Your responses will be strictly confidential. If you have questions at any time, you may contact Joe Loftis at (312) 229 - 2616 or by email at [email protected]

Once again, thank you for choosing CCC ONE Workflow!
 
 
 
What time does the repair facility office open?
 
 
 
What is the payment frequency for payroll?
 
Weekly
 
Every Two Weeks
 
Twice Monthly
 
Monthly
 
Other
 
 
 
 
What day does the Pay Period end on? Example: 'Sunday' means that the pay period starts on a Monday and ends on a Sunday.
 
 
 
Will you be utilizing the CCC TimeClock for either your office staff or technician time?
 
Yes
 
No
 
Not sure at this time
 
 
 
Please select the rental car companies that will be updated automatically by CCC ONE of any delays in production.
 
Enterprise
 
Hertz
 
Neither will be updated by CCC ONE

 
 
 
How many days after an estimate has been completed should your staff contact the potential customer to close the sale and schedule the repair?
 
 
 
What call plans should be available to manage customer updates? (Select all that apply)
 
Monday / Wednesday
 
Tuesday / Thursday
 
Monday / Wednesday / Friday
 
Everyday
 
Do Not Contact - at times a customer might request no contact.

 
 
 
Please complete the 'X' in the flowing sentence using the drop-down options.

Customers are to be contacted 'X' hours before the repair is completed.
 
 
Please complete the following questions:
Yes No
Should assigned hours print on the work order?
Should sublet lines print on the work order?