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  1. Surveys
  2. 2012
  3. October
  4. C
  5. Client
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Hello:

Thank you for choosing HPL. As a young company, we would greatly appreciate your feedback to help us improve our product and our service to you by completing this survey.

The entire survey will take approximately 5 minutes to complete.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact HPLSolutions at +1 760 587 9541 or by email at the email address specified below.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
1. Please tell us how our products rate on the following attributes.
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
Quality
Price
A brand I can trust
Website
Value
Service
Delivery
Overall
 
 
 
2. What Type of product are you interested in? Please click as many as you want?
 
Industrial Design
 
Mechanical Engineering
 
Electrical Engineering
 
Design Consulting
 
DMLS/Direct Metal Laser Sintering
 
SLA/Stereolithogaphy
 
SLS/Selctive Laser Sintering
 
CNC/Computer Numeral Control
 
FDM/Fused Deposition Modeling
 
3D-Print
 
3d-Print Color
 
Model Making
 
Urethane Casting
 
Injection Molding
 
Rapid Tooling
 
Standard Mold
 
Other
 
 
 
 
3. What type of prototyping and/or manufacturing technology do you see in the future foryou or your company?
   
 
 
 
4. Do you or your business have any needs, that are not being met, or poorly served, in the prototyping or manufacturing business?
   
 
 
 
5. Overall, what would be the most important factors in choosing HPLSolutions? Please choose three
 
Value
 
Best performance
 
Good repair/Warranty service
 
Recognized brand name
 
High quality
 
Shopping convenience
 
Easy/fast service
 
Discount
 
Good sales representative/dealer/owner
 
Broad selection of products
 
Do not know
 
Other
 

 
 
 
6. What would be your main reason for purchaseing, or not purchasing HPLSolutions products again?
   
 
 
 
7. What do you require in a company to serve you or your business?
   
 
 
 
8. Other than the product itself, which of the following would most influence you when deciding to purchase a Product?
 
Commentary on the Internet/Web site
 
Word-of-mouth
 
Sales/service representative
 
Industry publications
 
Advertising
 
Promotion
 
Trade shows/events
 
Guarantee/warranty offers
 
Other
 

 
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