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  1. Surveys
  2. 2016
  3. January
  4. C
  5. Client Survey
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Exit Survey
 
How satisfied are you with the following:
Very Satisfied Satisfied Neutral Not Satisfied Very Dissatisfied
Accessibility of attorney
Responsiveness of staff
Professionalism of staff
Knowledge of HOA law
Help with answering questions
 
 
In regards to how your collection cases are handled, how satisfied are you with the following:
Very Satisfied Satisfied Neutral Not Satisfied Very Dissatisfied
Amount of unpaid dues recovered for the association
Speed of closing a case
Status reports
Courteousness of staff with homeowners
Overall
 
 
Please indicate whether you agree or disagree with the following statements regarding billing.
Strongly Agree Agree Neutral Disagree Strongly Disagree
The firm is reasonably priced for the services provided.
The firm's billing is easy to understand.
 
 
 
What was your selection criteria for choosing us to handle your collection cases (Select all that apply)?
 
Price
 
Rapport from visits with the firm
 
AV Rated
 
Location
 
Recommendation

 
 
Overall satisfaction with DHN Attorneys
 
 
 
 
What do you feel DHN Attorneys did well?
   
 
 
 
What do you feel DHN Attorneys needs to improve on?
   
 
 
 
How likely are you to recommend DHN Attorneys?