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Most of the information I receive on a daily basis comes from my manager
 
1 Strongly disagree
 
2 Disagree
 
3 Neither disagree nor agree
 
4 Agree
 
5 Strongly agree
 
6 Not aplicable
 
 
 
Most of the information I receive on a daily basis comes from my manager
 
1 Strongly disagree
 
2 Disagree
 
3 Neither disagree nor agree
 
4 Agree
 
5 Strongly agree
 
6 Not aplicable
 
 
 
My ideas are frequently passed on to top-management
 
1 Strongly disagree
 
2 Disagree
 
3 Neither disagree nor agree
 
4 Agree
 
5 Strongly agree
 
6 Not aplcable
 
 
 
Most of the information I receive on a daily basis come from my coworkers
 
1 Strongly disagree
 
2 Disagree
 
3 Neither disagree nor agree
 
4 Agree
 
5 Strongly agree
 
6 Not aplcable
 
 
 
I feel comfortable sharing ideas directly with members of top-management
 
1 Strongly disagree
 
2 Disagree
 
3 Neither disagree nor agree
 
4 Agree
 
5 Strongly agree
 
6 Not aplcable
 
 
 
Most of the daily communication I receive comes in the form of "directives" from top-management
 
1 Strongly disagree
 
2 Disagree
 
3 Neither disagree nor agree
 
4 Agree
 
5 Strongly agree
 
6 Not aplcable
 
 
 
I feel comfortable sharing ideas with my manager
 
1 Strongly disagree
 
2 Disagree
 
3 Neither disagree nor agree
 
4 Agree
 
5 Strongly agree
 
6 Not aplcable
 
 
 
In this company, the lines of communication are "open" all the way to top executives
 
1 Strongly disagree
 
2 Disagree
 
3 Neither disagree nor agree
 
4 Agree
 
5 Strongly agree
 
6 Not aplcable
 
 
 
This company frequently holds meetings to pass along information
 
1 Strongly disagree
 
2 Disagree
 
3 Neither disagree nor agree
 
4 Agree
 
5 Strongly agree
 
6 Not aplcable
 
 
 
In most situations, I receive the information I need to effectively perform my job
 
1 Strongly disagree
 
2 Disagree
 
3 Neither disagree nor agree
 
4 Agree
 
5 Strongly agree
 
6 Not aplcable
 
 
 
My coworkers and I readily share important information that is critical to our success
 
1 Strongly disagree
 
2 Disagree
 
3 Neither disagree nor agree
 
4 Agree
 
5 Strongly agree
 
6 Not aplcable
 
 
 
My department readily shares important information with other departments
 
1 Strongly disagree
 
2 Disagree
 
3 Neither disagree nor agree
 
4 Agree
 
5 Strongly agree
 
6 Not aplcable
 
 
 
Other departments readily share important information with my department
 
1 Strongly disagree
 
2 Disagree
 
3 Neither disagree nor agree
 
4 Agree
 
5 Strongly agree
 
6 Not aplcable
 
 
 
Most of the interdepartmental meetings I attend are useful for obtaining the information I need to do my job
 
1 Strongly disagree
 
2 Disagree
 
3 Neither disagree nor agree
 
4 Agree
 
5 Strongly agree
 
6 Not aplcable
 
 
 
I find it easier to ask each other questions
 
1 Strongly disagree
 
2 Disagree
 
3 Neither disagree nor agree
 
4 Agree
 
5 Strongly agree
 
6 Not aplcable
 
 
 
The departmental work environment makes it difficult to know what is “going on” in the office
 
1 Strongly disagree
 
2 Disagree
 
3 Neither disagree nor agree
 
4 Agree
 
5 Strongly agree
 
6 Not aplcable
 
 
 
This organization encourages the sharing of information between departments
 
1 Strongly disagree
 
2 Disagree
 
3 Neither disagree nor agree
 
4 Agree
 
5 Strongly agree
 
6 Not aplcable
 
 
 
This organization appears committed to keeping the channels of communication "open."
 
1 Strongly disagree
 
2 Disagree
 
3 Neither disagree nor agree
 
4 Agree
 
5 Strongly agree
 
6 Not aplcable
 
 
 
In most departments, there tend to be one or two people that possess important information
 
1 Strongly disagree
 
2 Disagree
 
3 Neither disagree nor agree
 
4 Agree
 
5 Strongly agree
 
6 Not aplcable
 
 
 
In order to share ideas/information with top-management I must go through my manager
 
1 Strongly disagree
 
2 Disagree
 
3 Neither disagree nor agree
 
4 Agree
 
5 Strongly agree
 
6 Not aplcable
 
 
 
Noise (e.g. phones, other people talking) bothers me
 
1 Strongly disagree
 
2 Disagree
 
3 Neither disagree nor agree
 
4 Agree
 
5 Strongly agree
 
6 Not aplcable
 
 
 
Most of the information I receive on a daily basis is detailed and accurate
 
1 Strongly disagree
 
2 Disagree
 
3 Neither disagree nor agree
 
4 Agree
 
5 Strongly agree
 
6 Not aplcable
 
 
 
Most of the information I receive from my manager is detailed and accurate
 
1 Strongly disagree
 
2 Disagree
 
3 Neither disagree nor agree
 
4 Agree
 
5 Strongly agree
 
6 Not aplcable
 
 
 
Most of the information I receive from my coworkers is detailed and accurate
 
1 Strongly disagree
 
2 Disagree
 
3 Neither disagree nor agree
 
4 Agree
 
5 Strongly agree
 
6 Not aplcable
 
 
 
Communication from other departments is typically detailed and accurate
 
1 Strongly disagree
 
2 Disagree
 
3 Neither disagree nor agree
 
4 Agree
 
5 Strongly agree
 
6 Not aplcable
 
 
 
Most of the information passed down from top-management is detailed and accurate.
 
1 Strongly disagree
 
2 Disagree
 
3 Neither disagree nor agree
 
4 Agree
 
5 Strongly agree
 
6 Not aplcable
 
 
 
My coworkers and I rarely receive unreliable information from our manager
 
1 Strongly disagree
 
2 Disagree
 
3 Neither disagree nor agree
 
4 Agree
 
5 Strongly agree
 
6 Not aplcable
 
 
 
The directives that come from top-management are clear and consistent
 
1 Strongly disagree
 
2 Disagree
 
3 Neither disagree nor agree
 
4 Agree
 
5 Strongly agree
 
6 Not aplcable
 
 
 
It is rare for one of my coworkers to pass along unreliable information
 
1 Strongly disagree
 
2 Disagree
 
3 Neither disagree nor agree
 
4 Agree
 
5 Strongly agree
 
6 Not aplcable
 
 
 
The information we receive from other departments is consistently reliable
 
1 Strongly disagree
 
2 Disagree
 
3 Neither disagree nor agree
 
4 Agree
 
5 Strongly agree
 
6 Not aplcable
 
 
 
I receive the information I need to perform my job in a timely manner
 
1 Strongly disagree
 
2 Disagree
 
3 Neither disagree nor agree
 
4 Agree
 
5 Strongly agree
 
6 Not aplcable
 
 
 
I am often delayed in my job because I do not have the information I need
 
1 Strongly disagree
 
2 Disagree
 
3 Neither disagree nor agree
 
4 Agree
 
5 Strongly agree
 
6 Not aplcable
 
 
 
This organization releases company news in a timely manner
 
1 Strongly disagree
 
2 Disagree
 
3 Neither disagree nor agree
 
4 Agree
 
5 Strongly agree
 
6 Not aplcable
 
 
 
It seems I am always the last to find out what is happening in this organization
 
1 Strongly disagree
 
2 Disagree
 
3 Neither disagree nor agree
 
4 Agree
 
5 Strongly agree
 
6 Not aplcable
 
 
 
I get most of my day-to-day information I need to do my job via email
 
1 Never
 
2 Seldom
 
3 Sometimes
 
4 Frequently
 
5 Always
 
6 Not applicable
 
 
 
I get most of my day-to-day information I need to do my job via company publications/newsletters
 
1 Never
 
2 Seldom
 
3 Sometimes
 
4 Frequently
 
5 Always
 
6 Not applicable
 
 
 
I get most of my day-to-day information I need to do my job via memos/faxes
 
1 Never
 
2 Seldom
 
3 Sometimes
 
4 Frequently
 
5 Always
 
6 Not applicable
 
 
 
I get most of my day-to-day information I need to do my job via my manager
 
1 Never
 
2 Seldom
 
3 Sometimes
 
4 Frequently
 
5 Always
 
6 Not applicable
 
 
 
I get most of my day-to-day information I need to do my job using telephones
 
1 Never
 
2 Seldom
 
3 Sometimes
 
4 Frequently
 
5 Always
 
6 Not applicable
 
 
 
I get most of my day-to-day information I need to do my job via my co-workers
 
1 Never
 
2 Seldom
 
3 Sometimes
 
4 Frequently
 
5 Always
 
6 Not applicable
 
 
 
I get most of my day-to-day information I need to do my job via company meetings
 
1 Never
 
2 Seldom
 
3 Sometimes
 
4 Frequently
 
5 Always
 
6 Not applicable
 
 
Using the following scale, please indicate how effective the following methods are for communicating information you need on a daily basis to do your job
1 Very Ineffective 2 Ineffective 3 Neither ineffective nor effective 4 Effective 5 Very effective
Email
Company publications/newsletters
Memos/faxes
Manager
Phones
Co-workers
Company meetings
 
 
Please indicate how frequently you use the following methods of communications on a daily basis.
1 Never 2 Seldom 3 Sometimes 4 Often 5 Always
Emails
Face to face interaction
Meetings
Telephones
 
 
Please indicate how important the following methods of communication are in helping you effectively do your job
1 Not important 2 Slightly important 3 Somewhat important 4 Very important
Email
Face to face interaction
Meetings
Telephones
 
 
 
Considering everything, how satisfied are you with the level of communication in the current office environment ?
 
1 Very dissatisfied
 
2 Dissatisfied
 
3 Neither satisfied nor dissatisfied
 
4 Satisfied
 
5 Very satisfied
 
 
 
What is your gender ?
 
0 Female
 
1 Male