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  5. CoreHR Support Questionnaire Q4 2013

CoreHR Support Questionnaire Q4 2013

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Thank you for taking some time to fill in our survey -we really appreciate it. You can start the survey now by clicking on the Continue button below. The survey should take no more than 5 minutes to complete.
 
 
 
* How would you rate your overall level of satisfaction with our support service?
 
Highly satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Highly dissatisfied
 
 
 
Do you have any suggestions for improvement?
   
 
 
How satisfied are you with our staff's skills in the following areas:
Very DissatisfiedHighly Satisfied
Courteousness
-
Product Knowledge
-
Communication Skills
-
 
 
How satisfied are you with the following when your queries are being dealt with:
Very DissatisfiedHighly Satisfied
I am kept informed
-
The time it takes to resolve my query
-
 
 
 
How likely is it that you would recommend us to others based on your experiences with our support service?
 
Most Definite
 
Quite Likely
 
Neutral
 
Unlikely
 
Not at all
 
 
 
Any other comments you would like to include: