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Cost Accounting Survey - Shared Services 2012


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Welcome to the 2012 Cost Accounting survey!

We encourage you to answer survey questions as completely and accurately as possible. Survey responses are used to allocate operating costs to activities, Cambia companies, and lines of business. Allocation results are then used for operating expense benchmarking and product pricing.

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Cost Center Information
Please respond to the questions below as they relate to this cost center only. You will be asked to complete one questionnaire for each cost center for which you are responsible. If you are not responsible for the cost center listed, please notify Laurie Daugherty in Cost Accounting.
 
 
Cost Center
   
 
 
Cost Center Name
   
 
 
Are you currently responsible for the cost center listed above?
 
Yes
 
No
 
Does the cost center support the Federal Employee Program (FEP)?
 
Yes, FEP Only
 
Yes, FEP and other Products/Lines of Business
 
No
 
 
 
Do any cost centers report directly to this cost center?
 
Yes
 
No
 
Please select your primary area of responsibility:
 
Chief Financial Officer

Percentage of Time (total must equal 100)
R012A - Actuarial Pricing
R012B - Actuarial Analysis
R013 - Underwriting
R017 - Finance
R044 - IT Data Warehouse Operations & Support
R047 - TRG Bldg/Office Services
R074A - HCI-Employer Reporting & Actuarial/Underwriting Support
R074B - HCI-Quality Initiatives & Cost Containment
 
 
Please provide detailed examples of work performed within this cost center.
   
 
Chief Actuary

Percentage of Time (total must equal 100)
R012A - Actuarial Pricing
R012B - Actuarial Analysis
R013 - Underwriting
R044 - IT Data Warehouse Operations & Support
R074A - HCI-Employer Reporting & Actuarial/Underwriting Support
R074B - HCI-Quality Initiatives & Cost Containment
 
 
Please provide detailed examples of work performed within this cost center.
   
 
COMMUNICATIONS

Percentage of Time (total must equal 100)
R021 - Communications
R026 - Lobbying Activities
 
 
Please provide detailed examples of work performed within this cost center.
   
 
MEMBER SERVICES

Percentage of Time (total must equal 100)
R039 - Member Services Executive
R039A - MBRS: Claims Processing Services
R039B - MBRS: Customer Service
R039C - MBRS: Membership Accounting Services
R039D - MBRS: Claims Proc Improvements
 
 
Please provide detailed examples of work performed within this cost center.
   
 
ACCOUNT MANAGEMENT

Percentage of Time (total must equal 100)
R014 - Marketing
R015 - Customer Service
R056 - Sales
 
 
Please provide detailed examples of work performed within this cost center.
   
 
GOVERNMENT PROGRAMS

Percentage of Time (total must equal 100)
R067 - Med Advantage & Med Part D Mgmt
R073 - FEP Management
 
 
Please provide detailed examples of work performed within this cost center.
   
 
CORPORATE ADMIN

Percentage of Time (total must equal 100)
R027 - Severance
R057 - Accruals
 
 
Please provide detailed examples of work performed within this cost center.
   
 
 
Please provide detailed examples of work performed within this cost center.
   
 
 
Do you anticipate that this cost center’s activities will change significantly within the next year?
 
Yes
 
No
 
 
 
If you have any documentation to supplement the information you have provided above, please attach it here.
 
 
 
Additional comments (if applicable):
   
 
 
Cost Accounting will contact you with follow-up questions when appropriate.
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