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  1. Surveys
  2. 2015
  3. March
  4. C
  5. CPH 360 Evaluation - Leadership Team
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Exit Survey
 
 
Hello:
You are invited to participate in our survey for the CP Hospitality Leadership Team. It will take approximately 15 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate, as a grouping of collected data. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Melanie Jackson with Align Human Resources at 304-629-4350 or by email at the email address specified below.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
 
Leadership Team
 
 
 
As part of an on-going effort of growth and development within CP Hosptiatlity the Leadership Team will be completing surveys on their peers and upper management.  360 Evaluation is a system or process in which employees receive confidential, anonymous feedback from the people who work around them.  This will include the employee's manager, peers, and direct reports.

This portion of the survey will cover a broad range of workplace compentencies specific to the leadership within CPH.  The feedback forms include questions that are measured on a rating scale and also ask evaluators to provide written comments.  Managers will also fill out a self-rating survey that includes the same survey questions that others receive in their forms.  Our goal is to get a multifaceted, unbiased view of performance.  The benefit of this process is that an individual will have multiple perspectives and be able to focus on their strengths and identify their weaknesses or areas for improvement.


You have been selected to ONLY provide feedback for the MANAGERS AT MIA MARGHERITA. Please use this form to provide feedback about the leadership behaviors which this person demonstrates on a regular basis.  AlignHR's role in administering the 360 Evaluation is to ensure the integrity of the survey by maintaining confidentiality, and providing accurate results for organizational development.  You as the recipient of this feedback will see only a graphical display of the results, not the actual feedback forms.
 
 
 
* For which Supervisor listed below are you completing this survey for?
 
Joe Vessecchia
 
Hank Soutter
 
Ann Manley
 
Pam Stevens
 
Tim Goots
 
 
 
* Relationship to Feedback Recipient (Check One):
 
Manager
 
Peer
 
Self
 
 
 
Feedback Request for Leadership Behaviors

N/O = Not Observed 
1 = Never
3 = Seldom
5 = Sometimes
7 = Most of the Time
10 = Always
 
 
 
For each person taking this survey, answer each question based on YOUR opinion of their overall performance for CPH, and the specific company that they work within on a regular basis (i.e. Bridgeport Conference Center, Microtel, and/or Mia Margherita).  

Each item is being rated on a scale of 1-10 with 1, indicating behavior or ability NEVER occurs, and 10 indicating that the behavior or ability ALWAYS occurs.  You may choose any number within that range as your view of their performance.  We would ask that you provide clarification or detail for any responses below 3 or above 7.  All responses will be held confidential to ensure the integrity of the survey.

Please rate the candidate on the items listed below in each of the Leadership categories.  Thank You!
 
 
 
Inspires a Shared Vision
 
 
1. Their behaviors support the vision of CP Hospitality.
1 2 3 4 5 6 7 8 9 10
*  
 
 
Comments/Suggestions if rated below 3 or above 7.
   
 
 
2. They provide direction around the vision of CPH, and the primary company that they work within.
1 2 3 4 5 6 7 8 9 10
*  
 
 
Comments/Suggestions if rated below 3 or above 7.
   
 
 
3. Translates the corporate vision into actionable plans within their company.
1 2 3 4 5 6 7 8 9 10
*  
 
 
Comments/Suggestions if rated below 3 or above 7.
   
 
 
4. Creates enthusiasm about the future of CP Hospitality or affiliate companies, such as BCC, Microtel or Mia Margherita.
1 2 3 4 5 6 7 8 9 10
*  
 
 
Comments/Suggestions if rated below 3 or above 7.
   
 
 
5. Supports employee’s desire for growth by showing them how their long-term goals can be accomplished within the vision of CPH. For example, promotion opportunities because of the continued growth of the company from expansion with new business.
1 2 3 4 5 6 7 8 9 10
*  
 
 
Comments/Suggestions if rated below 3 or above 7.
   
 
 
 
Delivers Results
 
 
1. Makes appropriate decisions based on situations and circumstances.
1 2 3 4 5 6 7 8 9 10
*  
 
 
Comments/Suggestions if rated below 3 or above 7.
   
 
 
2. Once a decision is made, takes action.
1 2 3 4 5 6 7 8 9 10
*  
 
 
Comments/Suggestions if rated below 3 or above 7.
   
 
 
3. Is able to make judgment calls as needed within situations.
1 2 3 4 5 6 7 8 9 10
*  
 
 
Comments/Suggestions if rated below 3 or above 7.
   
 
 
4. Takes calculated risks.
1 2 3 4 5 6 7 8 9 10
*  
 
 
Comments/Suggestions if rated below 3 or above 7.
   
 
 
5. Encourages others to take make decisions.
1 2 3 4 5 6 7 8 9 10
*  
 
 
Comments/Suggestions if rated below 3 or above 7.
   
 
 
6. Supports the decisions of others and learning from mistakes.
1 2 3 4 5 6 7 8 9 10
*  
 
 
Comments/Suggestions if rated below 3 or above 7.
   
 
 
 
Focuses on the Customer
 
 
1. Anticipates customer needs and business demands.
1 2 3 4 5 6 7 8 9 10
*  
 
 
Comments/Suggestions if rated below 3 or above 7.
   
 
 
2. In good or bad situations, seeks customer feedback.
1 2 3 4 5 6 7 8 9 10
*  
 
 
Comments/Suggestions if rated below 3 or above 7.
   
 
 
3. When a customer provides feedback, they respond quickly.
1 2 3 4 5 6 7 8 9 10
*  
 
 
Comments/Suggestions if rated below 3 or above 7.
   
 
 
4. As a leader they model the behavior expected for customer focus in their interactions with customers.
1 2 3 4 5 6 7 8 9 10
*  
 
 
Comments/Suggestions if rated below 3 or above 7.
   
 
 
5. Provides the tools and/or training for staff members to provide excellent customer focus.
1 2 3 4 5 6 7 8 9 10
*  
 
 
Comments/Suggestions if rated below 3 or above 7.
   
 
 
 
Challenges the Process
 
 
1. Is innovative in pursuing better or more efficient ways to get things done.
1 2 3 4 5 6 7 8 9 10
*  
 
 
Comments/Suggestions if rated below 3 or above 7.
   
 
 
2. Is a constant learner of industry trends and looks for ways to apply new or cutting edge ideas for their business and the organization as a whole.
1 2 3 4 5 6 7 8 9 10
*  
 
 
Comments/Suggestions if rated below 3 or above 7.
   
 
 
3. When change is needed acts as an agent of change and is receptive in the approach.
1 2 3 4 5 6 7 8 9 10
*  
 
 
Comments/Suggestions if rated below 3 or above 7.
   
 
 
4. Is supportive to staff during times of change, and helps to manage them through the change.
1 2 3 4 5 6 7 8 9 10
*  
 
 
Comments/Suggestions if rated below 3 or above 7.
   
 
 
 
Values People
 
 
1. Shows respect for others and their ideas.
1 2 3 4 5 6 7 8 9 10
*  
 
 
Comments/Suggestions if rated below 3 or above 7.
   
 
 
2. Encourages others' involvement in making things better.
1 2 3 4 5 6 7 8 9 10
*  
 
 
Comments/Suggestions if rated below 3 or above 7.
   
 
 
3. Appreciates differences between people in thought and style.
1 2 3 4 5 6 7 8 9 10
*  
 
 
Comments/Suggestions if rated below 3 or above 7.
   
 
 
4. Allows for flexibility in how work is accomplished.
1 2 3 4 5 6 7 8 9 10
*  
 
 
Comments/Suggestions if rated below 3 or above 7.
   
 
 
5. Considers others' needs when making decisions.
1 2 3 4 5 6 7 8 9 10
*  
 
 
Comments/Suggestions if rated below 3 or above 7.
   
 
 
 
Develops Self and Others
 
 
1. Demonstrates personal growth and learning
1 2 3 4 5 6 7 8 9 10
*  
 
 
Comments/Suggestions if rated below 3 or above 7.
   
 
 
2. Encourages continuous growth & learning in others.
1 2 3 4 5 6 7 8 9 10
*  
 
 
Comments/Suggestions if rated below 3 or above 7.
   
 
 
3. Acknowledges mistakes & learns from them.
1 2 3 4 5 6 7 8 9 10
*  
 
 
Comments/Suggestions if rated below 3 or above 7.
   
 
 
4. Sets clear performance expectations in advance.
1 2 3 4 5 6 7 8 9 10
*  
 
 
Comments/Suggestions if rated below 3 or above 7.
   
 
 
5. Shares positive performance feedback that is timely and direct.
1 2 3 4 5 6 7 8 9 10
*  
 
 
Comments/Suggestions if rated below 3 or above 7.
   
 
 
6. Shares negative performance that is timely and direct
1 2 3 4 5 6 7 8 9 10
*  
 
 
Comments/Suggestions if rated below 3 or above 7.
   
 
 
7. Sends candid messages that are focused on the issue not the person.
1 2 3 4 5 6 7 8 9 10
*  
 
 
Comments/Suggestions if rated below 3 or above 7.
   
 
 
 
Communicates with Candor
 
 
1. Communicates effectively and continuously, either in written format or verbally through conversations or presentations as needed.
1 2 3 4 5 6 7 8 9 10
*  
 
 
Comments/Suggestions if rated below 3 or above 7.
   
 
 
2. Gives others the time to express their opinions and listens to what they have to say.
1 2 3 4 5 6 7 8 9 10
*  
 
 
Comments/Suggestions if rated below 3 or above 7.
   
 
 
3. Even if it may be an unpopular opinion or decision, they are not afraid to share their point of view.
1 2 3 4 5 6 7 8 9 10
*  
 
 
Comments/Suggestions if rated below 3 or above 7.
   
 
 
4. Addresses conflict quickly and professionally, they do not let disagreements linger or act passive aggressively.
1 2 3 4 5 6 7 8 9 10
*  
 
 
Comments/Suggestions if rated below 3 or above 7.
   
 
 
5. Their team members feel safe in honestly expressing themselves without fear of retaliation.
1 2 3 4 5 6 7 8 9 10
*  
 
 
Comments/Suggestions if rated below 3 or above 7.
   
 
 
 
Acts in the Best Interest of the Company and the Enterprise
 
 
1. Their demeanor and the way they make decisions is highly ethical and professional.
1 2 3 4 5 6 7 8 9 10
*  
 
 
Comments/Suggestions if rated below 3 or above 7.
   
 
 
2. They are an effective team member within the organization.
1 2 3 4 5 6 7 8 9 10
*  
 
 
Comments/Suggestions if rated below 3 or above 7.
   
 
 
3. Promotes and expects teamwork in others.
1 2 3 4 5 6 7 8 9 10
*  
 
 
Comments/Suggestions if rated below 3 or above 7.
   
 
 
4. While working they are visible, with a positive presence as they interact with guests and team members.
1 2 3 4 5 6 7 8 9 10
 
 
 
Comments/Suggestions if rated below 3 or above 7.
   
 
 
5. They are civic minded and involved in making a positive difference within their community.
1 2 3 4 5 6 7 8 9 10
*  
 
 
Comments/Suggestions if rated below 3 or above 7.
   
 
 
 
General Feedback
 
 
 
Stop, Start, Go!

At this stage in the survey we would like for you to share a few things that the individual that you have evaluated should START, STOP, and/or CONTINUE doing.  Please be as specific as possible by including examples.
 
 
 
1. What activities, behavior, feedback or coaching would you like your manager to stop doing? Please explain.
   
 
 
 
2. What activities, behavior, feedback or coaching would you like your manager to start doing? Please explain.
   
 
 
 
3. What activities, behavior, feedback or coaching would you like your manager to continue doing? Please explain.
   
 
 
 
List and briefly describe examples of the behavior, activities, feedback or coaching your manager has provided that makes your job and work environment more enjoyable and meaningful to you.
   
 
 
 
Please provide comments that you feel will be meaningful for your manager to sustain or improve his or her effectiveness
   
 
Developed and conducted by: Align Human Resources