This free survey is powered by
  1. Surveys
  2. 2017
  3. June
  4. C
  5. Cray field survey on customer sensitivity
0%
Questions marked with a * are required Exit Survey
 
 
Cray wants to aggressively expand its share of the $1-10M cluster market. Please help us understand the product issues that are creating the greatest friction for you as you approach potential customers.

The questions is this survey ask you to gage your potential customers' sensitivities to the absence of a "capability" in the Cray value proposition.  For instance if a capability is a "Must-have" in the eyes of a customer, it would be "unacceptable" if it were absent. Likewise, if a customer doesn't care if the capability is present, its absence would be "fully acceptable".
 
 
Regarding NETWORKING CAPABILITIES, how acceptable is the absence of the following capabilities in winning deals in the $1-10M range?
Unacceptable (customer "must-have") Somewhat unacceptable Can live with it Somewhat acceptable Fully acceptable (customer doesn't care) I don't know
* Integration with the enterprise  network infrastructure
-
* Ethernet
-
* Infiniband
-
* Omnipath
-
 
 
Regarding SUPPORT FOR VIRTUALIZATION, how acceptable is the absence of the following capabilities in winning deals in the $1-10M range?
Unacceptable (customer "must-have") Somewhat unacceptable Can live with it Somewhat acceptable Fully acceptable (customer doesn't care) I don't know
* Server virtualization
-
* Application virtualization
-
* Presentation virtualization
-
* Network virtualization
-
* Storage virtualization
-
* Docker
-
 
 
Regarding NODE CONFIGURATION, how acceptable is the absence of the following capabilities in winning deals in the $1-10M range?
Unacceptable (customer "must-have") Somewhat unacceptable Can live with it Somewhat acceptable Fully acceptable (customer doesn't care) I don't know
* Knights Hill
-
* Icelake
-
* 4 GPUs
-
* Large Memory
-
* etc..
-
 
 
Regarding PROGRAMMING ENVIRONMENT, how acceptable is the absence of the following capabilities in winning deals in the $1-10M range?
Unacceptable (customer "must-have") Somewhat unacceptable Can live with it Somewhat acceptable Fully acceptable (customer doesn't care) I don't know
* Console/GUI
-
* Command-line interface
-
* Code analysis tools
-
* Source code refactoring tools
-
* Software development kit
-
* Visual programming
-
* etc... I am making this stuff up
-
 
 
Regarding PRICING, how acceptable is Cray's elasticity on pricing the following components?
Unacceptable (customer "must-have") Somewhat unacceptable Can live with it Somewhat acceptable Fully acceptable (customer doesn't care) I don't know
* Node cost
-
* Software
-
* Storage
-
* Service
-
* Margin requirements
-
* etc... I am making this stuff up
-
 
 
In the eyes of your customers, how acceptable...
Unacceptable (customer "must-have") Somewhat unacceptable Can live with it Somewhat acceptable Fully acceptable (customer doesn't care) I don't know
* ...are Cray's lead times?
-
* ...is Cray's lack of a warranty?
-
 
 
 
What other product issues create friction in winning bookings for Cray in the $1-10M range?