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Dear Customer,
Please give us your feedback to improve our services for you.
Please only fill in the questions you are able to. It is allowed to leave questions out.
Thank you very much.
Best regards,
Your Time Shuttle Team
 
 
 
How satisfied are you with the communication and availability at Time Shuttle?
 
very satisfied
 
satisfied
 
adequate
 
hardly satisfied
 
not satisfied
 
 
 
How satisfied are you with our promptness of handling your concerns (E-Mails, requests, Avise)?
 
very satisfied
 
satisfied
 
adequate
 
hardly satisfied
 
not satisfied
 
 
 
How satisfied are you with our communication to your customers / final consignees?
 
very satisfied
 
satisfied
 
adequate
 
hardly satisfied
 
not satisfied
 
 
 
How is the feedback from your customers regards our communication flow?
 
very satisfied
 
satisfied
 
adequate
 
hardly satisfied
 
not satisfied
 
 
 
How satisfied are you with the ability of solution finding of our employees?
 
very satisfied
 
satisfied
 
adequate
 
hardly satisfied
 
not satisfied
 
 
 
How satisfied are you with our implementation of new processes and EDI/ interfaces?
 
very satisfied
 
satisfied
 
adequate
 
hardly satisfied
 
not satisfied
 
 
 
How satisfied are you with our proactivity in the field of communication?
 
very satisfied
 
satisfied
 
adequate
 
hardly satisfied
 
not satisfied
 
 
 
How satisfied are you with our regular reporting (DCT/DOR/CO2/ RMA/On hold/FT/ NCR/Lead times)
 
very satisfied
 
satisfied
 
adequate
 
hardly satisfied
 
not satisfied
 
 
 
Is there anything we should change to improve our communication flow?
 
very satisfied
 
satisfied
 
adequate
 
hardly satisfied
 
not satisfied