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Surveys
2015
September
C
Customer Satisfaction Survey
Customer Satisfaction Survey
0%
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Which category best describes your position?
RSC Management
Orkin Branch Management
Independent Brand Management
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Please Select the departments you would like to rate:
Rollins Marketing
Technical Services
Training Programs & Support
ITC - Communication Services
ITC - Telecom Services
Rollins Marketing
Please rate the following categories:
1
2
3
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5
6
7
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9
10
How do you rate the overall internal customer service provided by this department?
Is the Department and its staff respectful and professional (including trustworthy, open, honest, considerate and cooperative)?
Does the Department follow up on solutions/commitments and communicate clearly on current/progress/status?
Does the Department listen to its customers and is it responsive to your needs?
Technical Services
Please rate the following categories:
1
2
3
4
5
6
7
8
9
10
How do you rate the overall internal customer service provided by this department?
Is the Department and its staff respectful and professional (including trustworthy, open, honest, considerate and cooperative)?
Does the Department follow up on solutions/commitments and communicate clearly on current/progress/status?
Does the Department listen to its customers and is it responsive to your needs?
Training Programs & Support
Please rate the following categories:
1
2
3
4
5
6
7
8
9
10
How do you rate the overall internal customer service provided by this department?
Is the Department and its staff respectful and professional (including trustworthy, open, honest, considerate and cooperative)?
Does the Department follow up on solutions/commitments and communicate clearly on current/progress/status?
Does the Department listen to its customers and is it responsive to your needs?
Please rate the following categories:
1
2
3
4
5
6
7
8
9
10
How do you rate the overall internal customer service provided by this department?
Is the Department and its staff respectful and professional (including trustworthy, open, honest, considerate and cooperative)?
Does the Department follow up on solutions/commitments and communicate clearly on current/progress/status?
Does the Department listen to its customers and is it responsive to your needs?
Please rate the following categories:
1
2
3
4
5
6
7
8
9
10
How do you rate the overall internal customer service provided by this department?
Is the Department and its staff respectful and professional (including trustworthy, open, honest, considerate and cooperative)?
Does the Department follow up on solutions/commitments and communicate clearly on current/progress/status?
Does the Department listen to its customers and is it responsive to your needs?
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