This free survey is powered by
  1. Surveys
  2. 2017
  3. July
  4. C
  5. customer satisfaction towards MAKE YOU TRAVEL Co.
0%
Questions marked with a * are required Exit Survey
 
 
* When did you travelled outstation ?
 
1-4 months before
 
4-8 months before
 
8-12 months before
 
more than a year before
 
 
 
* How do you often plan your trip ?
 
By yourself
 
Through travel agent
 
 
 
* Why did you choose us over other travel agents ?
 
Personal experience with us
 
A recommendation
 
Our prices
 
Advertising
 
Other
 
 
 
 
* Were you satisfied with the information, provided by your travel consultant ?
 
Yes
 
No
 
 
 
 
* How satisfied were you with the level and quality of services provided by Make You Travel ?
Extremely Unsatisfied
Unsatisfied
Neutral
Satisfied
Extremely Satisfied
 
 
 
* Is the services provided to you in your trip is same as promised by Make You Travel ?
 
Yes
 
No
 
 
 
Did your travel agent treat you in a professional & knowledgeable manner meeting your requests and rate them  ( out of 5 ) on the foolowing parameters ? { 1 being the worst and 5 being excellent }
1 2 3 4 5
* Communication skills
* Providing proper information
* Preparation of the Itineraries
* Packages
* Ticketing
* Travel insurance
* Provision of Foreign currencies
* Liason with providers of services
 
 
 
* Is the whole procedure from booking till fulfilling your needs through MAKE YOU TRAVEL, convenient or does it need any change ? 
 
Yes, it was convenient
 
No, it was not convenient
 
 
 
 
* How likely is it that you would recommend MAKE YOU TRAVEL to a family/friend or colleague ?
Never
May be
Neutral
Definitely
Most Definitely
 
 
How much ( out of 5 ) would you rate MAKE YOU TRAVEL on the following ? { 1 being the worst and 5 being very good }
1 2 3 4 5
* Product knowledge
* Cost effective
* Ability to answer questions or queries
* Responsiveness
* Follow - up
* Taking Feedback