This free survey is powered by
  1. Surveys
  2. 2016
  3. January
  4. C
  5. Customer Survey
0%
Exit Survey
 
 
Thank you for your interest in completing PacTec, Inc.’s 2015 Satisfaction Survey. Your anonymous feedback will help us identify areas of improvement as we strive to provide the industry’s best products with the most genuine customer service. The survey will only take approximately 3-5 minutes to complete, and upon completion you will be entered into a drawing to win an Apple iPad mini.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
* Please rate your overall satisfaction with products you’ve purchased from PacTec, Inc.
 
Poor
 
Fair
 
Neutral
 
Good
 
Excellent
 
 
 
Why have you chosen this satisfaction level?
   
 
 
Please rate PacTec, Inc.’s performance in the following areas:
Strongly Agree Agree Neutral Disagree Strongly Disagree N/A
* Product quality meets/exceeds my expectations
* Orders are accurately filled
* Orders are delivered on time/as promised
* PacTec, Inc. develops innovative products
* My specific needs were met with a custom product/solution
* I consider PacTec, Inc. a valuable partner
 
 
 
Please explain if you have chosen Disagree/Strongly Disagree on any item above.
   
 
 
Please rate your experience with PacTec, Inc.’s customer service:
Strongly Agree Agree Neutral Disagree Strongly Disagree N/A
* My sales representative contacts/visits me on a regular basis
* My representative understands my business
* My representative is timely with responding to my needs
* My concerns/complaints are addressed promptly
* My concerns/complaints are addressed to my satisfaction
 
 
 
Please explain if you have chosen Disagree/Strongly Disagree on any item above.
   
 
 
 
* Based upon your experience with PacTec, Inc., how likely are you to recommend our products/services to a colleague?
 
Highly Likely
 
Likely
 
Neutral
 
Unlikely
 
Highly Unlikely
 
 
 
Why or Why Not?
   
 
 
 
* What would you consider PacTec, Inc.'s top strengths (please list one or two strengths)?
   
 
Share This Survey:          Surveys Powered by  QuestionPro Survey Software