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Questions marked with an * are required Exit Survey
 
 
* First Name & Initial of Last Name
   
 
 
 
* What is the main reason for your shopping trip today?
 
Fill In – an as-needed shopping trip to purchase items for essential use or to tide over until the next routine trip
 
Returns and Services – a shopping trip to return or replace items or to take advantage of store
 
Deal Hunt – a shopping trip to find good deals on a range of categories
 
Beautify Myself – a shopping trip for cosmetics and personal care items
 
Satisfy a Habit – a quick trip to pick up items such as lottery tickets, cigarettes and alcohol -15
 
Recuperate – a shopping trip to improve the health of oneself, a family member or a friend
 
 
 
* When did you decide you were going to buy candy during this shopping trip? 
 
Prior to leaving to go to the store
 
On my way to the store
 
Just outside/as I got to the store
 
While I was in the store, but not in the candy area/aisle
 
While in the candy area/aisle
 
while at the checkout
 
 
 
* Which of the following best describes you upon arriving at the CHECKOUT in the store today:
 
I knew the exact candy brands (such as M&Ms, Reese’s, Hershey’s) and package sizes I planned to purchase
 
I knew the brands of candy I planned to purchase, but not the exact package sizes
 
I knew the candy package sizes I planned to purchase, but not the exact brands
 
I didn't know the candy brands or package size at this point, only that I wanted to buy candy
 
I did not plan on buying candy before arriving at the checkout, I decided at the checkout.
 
 
 
* Which of the following best describes the role Candy purchases played in this shopping trip to this store today? Would you say this trip was…
 
Primarily to purchase candy
 
More to purchase candy, but also to purchase other general merchandise and/or food items
 
More to purchase other food and/or general merchandise items, but also to purchase candy
 
Primarily to purchase other food and/or general merchandise items
 
I did not plan to purchase candy
 
 
 
* Thinking about all of the places where candy was available in the store, where did you first notice candy during this shopping trip? (SELECT ONE)
 
Outside of store
 
Entrance way/lobby of the store
 
Front area of store
 
Displays at end of aisle
 
Free standing display/rack in another part of the store
 
Seasonal aisle/section
 
Candy aisle/section
 
Checkout area
 
Other
 
 
 
 
* Where else did you notice candy was available during this shopping trip? (SELECT ALL THAT APPLY)
 
Outside of store
 
Entrance way/lobby of the store
 
Front area of store
 
Displays at end of aisle
 
Free standing display/rack in another part of the store
 
Seasonal aisle/section
 
Candy aisle/section
 
Checkout area
 
Other
 

 
 
 
* Where did you first shop for candy during this shopping trip? (SELECT ONE)
 
Outside of store
 
Entrance way/lobby of the store
 
Front area of store
 
Displays at end of aisle
 
Free standing display/rack in another part of the store
 
Seasonal aisle/section
 
Candy aisle/section
 
Checkout area
 
Other
 
 
 
 
Where else did you shop for candy during this shopping trip? (SELECT ALL THAT APPLY)
 
Outside of store
 
Entrance way/lobby of the store
 
Front area of store
 
Displays at end of aisle
 
Free standing display/rack in another part of the store
 
Seasonal aisle/section
 
Candy aisle/section
 
Checkout area
 
Other
 

 
 
 
* What made you notice the Candy at the checkout area today?
 
Saw signs on the shelf
 
Saw candy that interested me on display at checkout
 
Saw a particular brand of candy on the checkout shelf
 
Saw a specific candy package shape on the checkout shelf
 
Saw a specific candy package color i was looking for on the checkout shelf
 
Saw candy that I recognized from other areas of the store
 
Other
 
 
 
 
Why did you choose to purchase candy from the checkout area? (SELECT ONE)
 
It allowed me to find what I want quickly
 
It had the best selection of brands
 
It had the most candy on promotion
 
It had the most unique items
 
It was the easiest to shop
 
It allowed me to get in and out of the store quickly
 
It had the types of packages I was looking for
 
It was a fun place to browse
 
It had the brand/flavor I was looking for
 
It was the only location in the store that had the item I was looking for
 
It was just convenient
 
 
 
* You mentioned that you had not planned to purchase Candy before arriving at checkout today. Which, if any, of these influenced your decision to make a purchase? [Record all that apply]
 
Traditional Advertising (e.g. print, TV, radio, mail)
 
Outdoor Advertising (e.g. billboards, signs, ads at gas pump, events and sponsorships)
 
Digital Advertising (e.g. emails, ads on websites)
 
Coupons (e.g. from newspaper, mail, website)
 
In-Store Signs (e.g. signs in aisle, on shelf, at checkout)
 
In-Store Displays (in the aisle, seasonal aisle, endcap)
 
In-Store Media (e.g. in-store TV or radio)
 
Websites (e.g. store site, search engine, manufacturer site, third party site)
 
Promotions/Pricing (e.g. everyday low pricing, sale pricing)
 
Store Circulars/Flyers (e.g. in newspaper, available in store)
 
Other People (e.g. friends, family, store representative)
 
Loyalty Program/Card (e.g. loyalty card, store credit card)
 
Mobile/Cell Phone (e.g. mobile websites, apps)
 
Social Media (e.g. store Facebook page, manufacturer Facebook page)
 
Packaging (e.g. product information/labels, seasonal packaging)
 
Products & Merchandise (e.g. tried new products, branded merchandise such as toys)
 
Sampling (e.g. in-store sample, sample in mail)
 
Public Relations (e.g. magazine article, TV show)
 
None of the Above

 
 
 
Please rank the following in order of interest:
Drag your choices here to rank them
     
     
     
    PLEASE HAND TABLET BACK TO INTERVIEWER
     
     
     
    Product Selected
     
     
    I noticed you have selected a Candy to buy today. Please show me what you selected so I can record some information about your choices.
    * Record total number of packages respondent is buying.
     
     
     
    * Record total number of different brands respondent is buying
     
     
     
    * Record total number of different types/varieties/flavors respondent is buying.
     
     
     
    * Record total number of different pack sizes respondent is buying
     
     
     
    * I need to take a photograph of the first item you selected" 
    Front
     
     
     
    * I need to take a photograph of the first item you selected"
    Back
     
     
     
    PLEASE HAND TABLET BACK TO RESPONDENT.
     
     
     
    * Regarding the first product you selected for purchase today, have you bought this specific product before?
     
    Yes, I usually buy this product
     
    Yes, I occasionally buy this product
     
    No, this is the first time I’ve bought this product
     
     
     
    * Did you buy this product for yourself or for someone else?
     
    Bought for self only
     
    Bought for someone else only
     
    Bought for both self and someone else
     
     
     
    * Which statement best describes when you made up your mind to buy this Candy product?
     
    I already knew what product I wanted before reaching the store, and that’s what I bought
     
    I started off wanting a certain product but ended up buying something different at the checkout
     
    I had more than one product in mind and made up my mind when at the checkout
     
    I had no particular product in mind and made up my mind at the checkout
     
    I had no particular product in mind and made up my mind while I was shopping before I got to checkout
     
     
     
    * Which of these statements best describes your behavior at the checkout Candy shelf today:
     
    I went straight to the specific candy brands/package size I knew I wanted without looking at any other products
     
    I looked at/compared the different candy items and decided from among the varieties available
     
    I checked the prices at the shelf and then decided what candy items to buy
     
    I looked to see which candy items were on promotion/on sale and then decided what to buy
     
     
     
    * Which of these reasons best describes why you bought a different Candy product?
     
    The candy I originally wanted was out of stock (shelf tag there, but no product)
     
    The candy I originally wanted was not on sale/ promotion but this one was
     
    The candy I originally wanted isn’t carried at this store
     
    I couldn’t find the candy I originally wanted at this store
     
    I decided to try a new product rather than the one I originally wanted
     
     
     
    Search Process
     
     
     
    Below is a list of different characteristics of Candy that you may or may not have looked for when shopping for Candy today.

    For each characteristic please indicate whether:

    · That characteristic was known or decided before your shopping trip today
    · You decided that characteristic at the checkout candy shelf OR
    · You did not consider that characteristic at all because that characteristic was assumed or given.
    · You did not consider that characteristic at all because that characteristic was not important.
     
     
     
    * Product Type (Chocolate, non chocolate, gum, mints)
     
     
     
    * Brand (Hershey, Nestle, Starburst, Orbit, etc.)
     
     
     
    * Pack Type (e.g., Individual or multi-pack)
     
     
     
    * Wrapping (individually wrapped or unwrapped pieces)
     
     
     
    * Product Size (King size, regular size, fun size, etc.)
     
     
     
    * Value Claim (value pack, family pack, bonus pack, etc.)
     
     
     
    * Nutritional claim (low/sugar free, low/reduced calories, no artificial flavors, etc.)
     
     
     
    * Price (low price, average price, premium price, price per ounce)
     
     
     
    Now I would like to understand how you searched among the Candy products to find what you wanted today.

    Please think of all the characteristics you looked for while shopping for Candy, including those you already knew before your shopping trip, and rank the characteristics starting by the most important.
    Product Type (Chocolate, non-chocolate, gum, mints)
    Brand (Hershey, Nestle, Starburst, Orbit, etc.)
    Pack Type (e.g., Individual or multi-pack)
    Wrapping (individually wrapped or unwrapped pieces)
    Product Size (King size, regular size, fun size, etc.)
    Value claim (value pack, family pack, bonus pack, etc.)
    Nutritional claim (low/sugar free, low/reduced calories, no artificial flavors, etc.)
    Price (low price, average price, premium price, price per ounce)
     
     
     
    * If you looked for Brand first. Which of these statements best describes what you did?
     
    I looked for a brand/ brands to locate the right type of products
     
    I looked for the set of brands I would consider buying
     
    I looked only for the brand I was planning to buy
     
    I didn't look for Brand first
     
     
     
    * Were the brands you looked for all of the same type of candy, (e.g., chocolate candy, mints or fruit chews)?
     
    Yes - all same types of candy
     
    No - different types of candy
     
     
     
    * If you looked for Candy Type first. Which of these statements best describes what you did:
     
    I tried to locate a section or general candy type (e.g., chocolate, non-chocolate, gum, mints)
     
    I tried to locate a specific candy type (e.g., dark chocolate, cherry flavored, sugar-free, etc.)
     
    I didn't look for candy type first
     
     
     
    * Now I will be asking some questions about the specific Candy product you chose first today and your reasons for choosing it.

    What are all the reasons you chose this specific Candy product over some other?
     
    Contains chocolate
     
    Does not contain chocolate
     
    Does not contain nuts or peanut butter
     
    Has a crunchy texture
     
    Has a smooth texture
     
    Has a chewy texture
     
    Has a hard texture
     
    Has a fruity taste
     
    Has a sour taste
     
    Like the taste better than other candies
     
    Has a taste I'm in the mood for now
     
    Has nutritional benefits: less sugar, less fat, less calories, added calcium, vitamins etc.
     
    Has a good variety of shapes, flavors and/or colors in each package
     
    Lasts a long time in your mouth
     
    Is not messy to eat
     
    Leave my mouth feeling fresh
     
    Contains naturally nutritious ingredients (nuts, fruit, etc.)
     
    Does not contain artificial colors
     
    Is premium quality
     
    Contains a toy, game, or some type of entertainment
     
    Is a good value for the money
     
    Is less expensive than others
     
    Got money off because it is on sale/have a coupon
     
    Haven't tried it before/curious to try something new
     
    Is really different from other candies
     
    Is a brand I trust
     
    Is one of my favorites
     
    Is something special, not everyday/ordinary
     
    Size fits easily into purse, pocket, backpack
     
    Is really indulgent
     
    Is a good balance between health and enjoyment
     
    Makes me feel less guilty than other candies
     
    Provides a quick energy boost
     
    Satisfies hunger
     
    Is comforting
     
    Lifts my spirits and cheers me up
     
    Helps me cope with stress
     
    It's good when you want to relax and unwind
     
    I wanted to treat or reward myself
     
    Fun to eat
     
    Makes others feel special or rewarded
     
    Tides me over between meals
     
    Good for a quick lunch
     
    Goes well in kid lunchboxes or school snacks
     
    Goes well for socializing or entertaining
     
    Goes well in candy dish at home
     
    Good to take to work
     
    Good to give as a gift
     
    Good for eating on the go (in car, bus, walking etc.)
     
    Goes well at celebrations and special events (birthdays, graduations, holidays etc.)
     
    Always keep it on hand
     
    Good to eat while doing something else (watch TV, on computer or phone etc.)
     
    Is liked by people of all ages (kids and adults)
     
    Delights kids
     
    Was requested by a child
     
    Was requested by an adult
     
    Has enough variety to satisfy different peoples' tastes
     
    Is the right size for a kid treat
     
    Good for sharing
     
    Good for nibbling over time
     
    Has individually wrapped pieces
     
    Offers portion control
     
    Re-sealable package
     
    Attractive package
     
    Better for serving right out of the package
     
    Is just the right amount to eat now and not have any left over to tempt me later
     
    Is just the right amount to eat some now and have some left over for later
     
    Fits my dietary needs and requirements

     
     
     
    From the selections you made in the previous question, please rank the reasons according to how important each reason was to you when making your choice of candy to purchase.

    Please start with the MOST IMPORTANT reason.
    Drag your choices here to rank them
       
       
       
      Selection: Contact Points
       
       
       
      * Please continue to think about your reasons for choosing the specific Candy product you chose first today at checkout.

      Look through the list below and select which, if any, played a role in influencing your choice of Candy product.

      Please scroll down to see all options.
       
      Recommended by friend/family
       
      Saw/heard advertising on TV/radio/press/internet before coming to store
       
      Saw/heard celebrity endorsement
       
      Saw/heard article or feature program on TV/radio/press/internet
       
      Received trial size/tried sample
       
      Received money-off coupon before coming to store
       
      Saw it advertised outside store/in parking lot
       
      Saw it advertised on hanging sign inside store
       
      Saw it advertised on floor
       
      Saw it advertised on TV screen inside store
       
      Saw it advertised on a poster inside store
       
      Saw it advertised on the shopping cart/basket
       
      Saw it advertised on shelf signs
       
      Saw it advertised in an in-store leaflet, circular, or flyer
       
      Saw a special offer on a shelf sign
       
      Saw a special offer on a display at end of aisle
       
      Heard a special announcement for it
       
      Saw it on a separate, special display
       
      Saw it in a special cabinet/chiller/freezer
       
      Saw it displayed with related products/other products while I was shopping
       
      An attractive display area caught my eye
       
      Saw some product information on the shelf
       
      Package caught my eye
       
      Saw a promotion/special offer on the package
       
      Saw information that interested me on the package
       
      Free samples were given out in store
       
      Recommended by a promotion rep
       
      None on list

       
       
       
      Substitution
       
       
       
      * Which one of the statements describes what you would have most likely done if the specific candy you purchased first had not been available in the store today?
       
      Kept the same type of candy but substituted with a different brand
       
      Kept same brand but substituted with a different type of candy
       
      Kept same brand but substituted with a different package size
       
      Gone to another store to purchase this candy
       
      Gone to the main candy aisle in the store and looked for it there
       
      Wait until next visit
       
      Not bought anything at all
       
      Done something else (Specify)
       
       
       
       
      * From which other store would you purchase this product?
       
      Another CVS
       
      A Mass Merchandiser (i.e. Target, etc.)
       
      A Grocery store (such as Kroger, Safeway, Albertson’s, Aldi, Hannaford or Publix)
       
      A different drug store
       
      A Convenience store (i.e.7-Eleven, Quick Mart)
       
      A Club store (i.e. Costco, Sam’s)
       
      A Dollar store (i.e. Dollar General, Family Dollar)
       
       
       
      Category Shopping Experience
       
       
       
      * Based on your experience today, how would you rate this store for shopping for Candy?
       
      Excellent
       
      Very good
       
      Good
       
      Fair
       
      Poor
       
       
       
      Below is a list of statements that could be used to describe shopping for Candy in this store.

      Please indicate how much you agree or disagree with the statement based on your shopping experience today.

      Please scroll down to see all questions
       
       
       
      * The checkout Candy shelf is well ordered and looks nice
       
       
       
      * It is quick and easy to find the products you want on the checkout Candy shelf
       
       
       
      * The Candy products you want are always available at checkout in this store
       
       
       
      * This checkout has good offers or promotions on Candy
       
       
       
      * It is easy to identify the different types of products on the checkout Candy shelf
       
       
       
      * New Products are easy to spot on the checkout Candy shelf
       
       
       
      * Candy options at the checkout of this store is less expensive than at other stores
       
       
       
      * Items on promotion are easy to spot on the checkout Candy shelf
       
       
       
      * This checkout has a wide range of Candy options
       
       
       
      Before going to the store to shop for candy, did you know…? (SELECT ONE)
       
      The exact price you would pay for your candy purchases
       
      The approximate price you would pay for your candy purchases
       
      The maximum price you would pay for your candy purchases
       
      No expectation on the price you would pay for your candy purchases
       
       
       
      * When you were shopping for the first Candy product you purchased at checkout today, did you look at the price?
       
      Yes
       
      No
       
       
       
      * Did you compare the price with those of other Candy products on the checkout display?
       
      Yes
       
      No
       
       
       
      * Did you compare the price at checkout with those of Candy products at other areas of the store?
       
      Yes
       
      No
       
       
       
      * Was this product on regular price at checkout, or was it on sale and/or a special deal?
       
      Regular price
       
      On sale/special deal
       
      Don’t know
       
       
       
      * How important was it to you that this product was specially priced?
       
      Very important
       
      Somewhat important
       
      Not very important
       
      Not at all important
       
       
       
      * Did you buy more than you usually would because it was on sale?
       
      Yes
       
      No
       
       
       
      * Did you buy a different brand than you usually buy because it was on sale?
       
      Yes
       
      No
       
       
       
      Broader Aisle/Category Purchasing
       
       
       
      For each type of candy listed, please indicate when you first decided to buy it.
       
       
       
      * Chocolate Candy
       
       
       
      * Non-Chocolate Candy
       
       
       
      * Gum
       
       
       
      * Mints
       
       
       
      Shopping Behavior
       
       
       
      * Which one statement best describes how you usually prefer to shop for Candy products?
       
      I like looking for new and exciting products
       
      I want a lot of variety, such as sizes, scents, forms, etc.
       
      I look for sales and promotions
       
      I want to get in and out of the section as fast as I can
       
      I look for product and category information to help me make the right choice
       
       
       
      * Where do you do most of your grocery shopping?
       
      At this store
       
      A different store of this retailer
       
      A Mass Merchandiser (i.e. Walmart, etc.)
       
      A Grocery store (such as Safeway, Albertson’s, Aldi, Hannaford or Publix)
       
      A different Brand of Drug store
       
      A Convenience store (i.e.7-Eleven, Quick Mart)
       
      A Club store (i.e. Costco, Sam’s)
       
      A Dollar store (i.e. Dollar General, Family Dollar)
       
      Another kind of store (Specify)
       
       
       
       
      * Where do you do most of your Candy shopping?
       
      At this store
       
      A different store of this retailer
       
      A Mass Merchandiser (i.e. Walmart, etc.)
       
      A Grocery store (such as Safeway, Albertson’s, Aldi, Hannaford or Publix)
       
      A different Brand of Drug Store
       
      A Convenience store (i.e.7-Eleven, Quick Mart)
       
      A Club store (i.e. Costco, Sam’s)
       
      A Dollar store (i.e. Dollar General, Family Dollar)
       
      Another kind of store (Specify)
       
       
       
       
      * How often do you buy Candy in any store?
       
      Once a week or more often
       
      Once every 2 to 3 weeks
       
      Once a month/every 4 weeks
       
      Once every 2 to 3 months
       
      Once every 4 to 6 months
       
      Once or twice a year
       
      Less than once a year
       
      Never
       
       
       
      * Why did you choose this retailer for your Candy purchase today?
       
      It’s close to where I live or work
       
      It’s on the way to where I’m going to/coming from
       
      It’s one-stop shopping for me
       
      Has the best variety/selection of these type of products
       
      Has the best prices on these type of products
       
      Has the best sales or promotions on these type of products
       
      The store makes it easy to find what I’m looking for
       
      The shopping environment is pleasant
       
      Store staff is helpful
       
      Other (Specify)
       
       
       
       
      * Please choose the one reason that best describes why you made the Candy purchase(s) you did today.
       
      Snack Grab--For me to snack on right away
       
      Stashing Away—To store for me to snack on later
       
      Treat for Others—To give to someone else as a treat/reward
       
      Sharing at Home—To have on hand at home for family/friends (e.g., living room snack bowl)
       
      Celebrating and Hosting—For entertainment or any other special occasion (e.g., dinner party at home, party at school, party at work)
       
      Some other occasion (Specify)
       
       
       
       
      * Thinking only about the checkout area, were you shopping for other snacks besides candy?
       
      Yes
       
      No
       
       
       
      * What other snack items were you shopping for today? (Select all that apply)
       
      Chips
       
      Cookies
       
      Crackers
       
      Fruit
       
      Granola, nutrition or power bars
       
      Ice cream/Frozen novelty
       
      Meat snacks
       
      Nuts/Seeds
       
      Pre-Packaged Baked Goods (i.e., Little Debbie snack cakes, Hostess snack cakes, Twinkies, Ho-Hos, etc.)
       
      Other (Specify)
       

       
       
       
      * Did you purchase Candy instead of other snacks or in addition to other snacks today?
       
      Instead of other snacks
       
      In addition to other snacks
       
       
       
      * On a typical trip to this retailer, approximately how much do you spend for snacks, including Candy? (exact amount in dollars and cents)
         
       
       
       
      Classification
       
       
       
      The following questions are to help us group your answers with other shoppers. Your answers will be kept confidential.

      Including yourself, how many people are currently living in your household?
       
      One
       
      Two
       
      Three
       
      Four
       
      Five
       
      Six or more
       
      Prefer not to answer
       
       
       
      * Do you have any children under the age of 18 living at your home?
       
      Yes
       
      No
       
      Prefer not to answer
       
       
       
      * What are the ages of the children living at home?
       
      6 years or younger
       
      7-12 years
       
      13-18 years
       
      Prefer not to answer