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  1. Surveys
  2. 2012
  3. November
  4. D
  5. Defusing Emotionally Charged Situations
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Hello:
You are invited to participate in our Defusing Emotionally Charged Situations survey. It will take approximately 3-5 minutes to complete the questionnaire.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact THR Leadership University at [email protected].

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
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I knew what the objectives were for the course.
I intend to apply the course content.
The facilitator’s style was relevant to my developmental needs.
The delivery methods were effective for my needs.
The course met my developmental needs.
I was excited to participate in the workshop.
I would recommend this class to others.
There is applicability of the course content to my current role.
 
 
 













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BeforeAfter
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List typical “hot buttons” (situations or actions during the workday that can trigger negative emotional responses).
State two keys for effectively defusing emotionally charged situations. Ex: Recognizing your personal “hot buttons,” Cooling down the situation
Be able to list three methods for cooling down a situation in which you are experiencing negative emotions (participants will brainstorm these methods).
Be able to list three responses to cool down an emotionally charged situation with another person (provided by facilitator in class).
 
 
 
List ONE STEP you will take or ONE THING you will do in the next 30 days to apply what you learned in this event.
   
 
 
 
Additional Comments (e.g., What did you specifically like or dislike about the workshop? How could we improve on the delivery or learning of this workshop content?):
   
 
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