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  5. DEMOGRAPHIC SURVEY
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Exit Survey
 
 
Hello

As a part of my studies to complete my degree, I am interested in finding out about adult recreational tennis players. My interests include participation level, commitment, motivation, and customer satisfaction of players on play or participate regularly in tennis activities.

Your participation is very important and the information will be kept confidential and no names will be used. Some of the questions may seem to be repetitive, but please answer all questions to the best of your ability.

I thank everyone in advance for their participation.

 
 
 
DEMOGRAPHIC SURVEY
* WHAT IS YOUR GENDER?
 
MALE
 
FEMALE
 
 
 
* What is your age?
   
 
 
 
* Approximately how many years have you been playing tennis?
   
 
 
 
* Are you satisfied with you tennis playing abilities?
 
YES
 
NO
 
 
 
* Where do you consider your home court location for playing tennis?
   
 
 
 
* Are you satisfied with your home courts?
 
YES
 
NO
 
 
 
* What side of town do you reside?
 
North
 
East
 
South
 
West
 
 
 
* What is your ethnicity?
 
Asian
 
Black/African American
 
Caucasian
 
Hispanic
 
Other
 
 
 
 
* What is your income level?
 
$20,000-$40,000
 
$41,000-$60,000
 
$61,000-$80,000
 
$81,000+
 
 
 
* How often do you play tennis?
 
1-2 times a week
 
3-4 times a week
 
5-6 times a week
 
Weekends only
 
Other
 
 
 
 
* What is your level of education completed?
 
High School
 
Associates
 
Bachelors
 
Masters
 
Professional
 
 
 
* What is your current USTA NTRP rating level; ALTA level?
   
 
 
 
* Which league do you prefer?
 
ALTA
 
USTA
 
Botha ALTA and USTA
 
Neither ALTA or USTA
 
Other
 
 
 
 
SPORT COMMITMENT MODEL

Please read the following and using the scale above each section please indicate to what extent each item corresponds to one of your reasons.

Reproduced with permission of copyright.

Scanlan, T. K., Carpenter, P. J., Schmidt, G. W., Simons, J. P., & Keeler, B. (1993). An introduction to the
sport commitment model. Journal of Sport & Exercise Psychology, 15(1), 1-15.

Scanlan, T. K., Simons, J. P., Carpenter, P. J., Schmidt, G. W., Keeler, B. (1993). The sport commitment
model: Development for the youth sport domain. Journal of Sport & Exercise Psychology, 15(1), 16-38.
 
 
SPORT COMMITMENT
Not at all dedicated Somewhat dedicated Neutral Very dedicated Extremely dedicated
* How dedicated are you to playing tennis?
* How determined are you to keep playing tennis?
* How hard would it be for you to quit playing tennis?
* Would you be willing to keep playing tennis?
* Do you want to keep playing tennis?
* How proud of you to tell others you play tennis.
 
 
SPORT ENJOYMENT
Rarely Sometimes Neutral Often Very often
* Do you enjoy playing tennis?
* Are you happy playing tennis this season?
* Did you enjoy playing tennis this season?
 
INVOLVEMENT ALTERNATIVES
Never Rarely Neutral Very often Always
* How interesting do you think tennis would be?
* Ho much fun do you think tennis would be?
* How much would you like to do something else instead of playing tennis?
* How difficult is it for you to choose playing tennis over other activities?
 
PERSONAL INVESTMENTS
None Very little Neutral Very much A great deal
* How much of your time have you put into playing tennis this season?
* How much effort have you put into playing tennis this season?
* How much money have you put into playing tennis this season?
 
SOCIAL CONSTRAINTS
Never Rarely Neutral Very often Always
* I feel I have to play tennis to please my friends.
* I feel I have to stay on my team.
* I feel I have to stay on my team to please my coach.
 
 
INVOLVEMENT OPPORTUNITIES
Not at all A little Neutral Somewhat Very much
* Would you miss playing tennis if you stopped playing?
* Would you miss your coach if you stopped playing tennis?
* Would you miss the good times you had if you stopped playing tennis?
* Would you miss your friends who played tennis if you stopped playing tennis?
 
 
SPORT MOTIVATION SCALE (SMS-28)

WHY DO YOU PRACTICE YOUR SPORT?

Using the scale below, please indicate to what extent each of the following items corresponds to one of the reasons for which you are presently practicing your sport of tennis.

Reproduced with permission of copyright.

Pelletier, L. G., Fortier, M. S., Vallerand, R. J., Tuson, K. M., Brière, N. M., Blais, M. R. (1995).
Toward a new measure of intrinsic motivation, extrinsic motivation, and amotivation in sports: The Sport Motivation Scale (SMS). Journal of Sport and Exercise Psychology, 17, 35-53.
 
 
WHY DO YOU PRACTICE YOUR SPORT OF TENNIS?
Does not correspond at all Corresponds a little Corresponds moderately Corresponds a lot Corresponds exactly
* For the pleasure I feel from living exciting experiences.
 
 
Why do you practice your sport of tennis?
Does not correspond at all Corresponds a little Corresponds moderately Corresponds a lot Corresponds exactly
For the pleasure it gives me to know more about tennis.
 
 
Why do you practice your sport of tennis?
Does not correspond at all Corresponds a little Corresponds moderately Corresponds a lot Corresponds exactly
* I used to have good reasons for playing tennis, but now I am asking myself if I should continue to do it.
 
 
Why do you practice your sport of tennis?
Does not correspond at all Corresponds a little Corresponds moderately Corresponds a lot Corresponds exactly
* For the pleasure of discovering new training techniques.
 
 
Why do you practice your sport of tennis?
Does not correspond at all Corresponds a little Corresponds moderately Corresponds a lot Corresponds exactly
* I don't know anymore; I have the impression of being incapable of succeeding at tennis.
 
 
Why do you practice your sport of tennis?
Does not correspond at all Corresponds a little Corresponds moderately Corresponds a lot Corresponds exactly
* Because it allows me to be well regarded by people that I know.
 
 
Why do you practice your sport of tennis?
Does not correspond at all Corresponds a little Corresponds moderately Corresponds a lot Corresponds exactly
* Because, in my opinion, it is one of the best ways to meet people.
 
 
Why do you practice your sport of tennis?
Does not correspond at all Corresponds a little Corresponds moderately Corresponds a lot Corresponds exactly
* Because I feel a lot of personal satisfaction while mastering certain difficult training techniques.
 
 
Why do you practice your sport of tennis?
Does not correspond at all Corresponds a little Corresponds moderately Corresponds a lot Corresponds exactly
* Because it is absolutely necessary to play tennis if one wants to be in shape.
 
 
Why do you practice your sport of tennis?
Does not correspond at all Corresponds a little Corresponds moderately Corresponds a lot Corresponds exactly
* For the prestige of being an athlete.
 
 
Why do you practice your sport of tennis?
Does not correspond at all Corresponds a little Corresponds moderately Corresponds a lot Corresponds exactly
* Because it is one of the best ways I have to develop other aspects of myself.
 
 
Why do you participate your sport of tennis?
Does not correspond at all Corresponds a little Corresponds moderately Corresponds a lot Corresponds exactly
* For the pleasure I feel while improving some of my weak points.
 
 
Why do you practice your sport of tennis?
Does not correspond at all Corresponds a little Corresponds moderately Corresponds a lot Corresponds exactly
* For the excitement I feel when I am really involved in tennis.
 
 
Why do you practice your sport of tennis?
Does not correspond at all Corresponds a little Corresponds moderately Corresponds a lot Corresponds exactly
* Because I play tennis to feel good myself.
 
 
Why do you practice your sport of tennis?
Does not correspond at all Corresponds a little Corresponds moderately Corresponds a lot Corresponds exactly
* For the satisfaction I experience while I am perfecting my abilities.
 
 
Why do you practice your sport of tennis?
Does not correspond at all Corresponds a little Corresponds moderately Corresponds a lot Corresponds exactly
* Because people around me think it is important to be in shape.
 
 
Why do you practice your sport of tennis?
Does not correspond at all Corresponds a little Corresponds moderately Corresponds a lot Corresponds exactly
* Because it is a good way to learn lots of things which could be useful to me in other areas of my life.
 
 
Why do you practice your sport of tennis?
Does not correspond at all Corresponds a little Corresponds moderately Corresponds a lot Corresponds exactly
* For the intense emotions I feel playing tennis.
 
 
Why do you participate in your sport of tennis?
Does not correspond at all Corresponds a little Corresponds moderately Corresponds a lot Corresponds exactly
* It is not clear to me anymore; I don't really think my place is in tennis.
 
 
Why do you practice your sport of tennis?
Does not correspond at all Corresponds a little Corresponds moderately Corresponds a lot Corresponds exactly
* For the pleasure I feel while executing certain difficult movements.
 
 
Why do you practice your sport of tennis?
Does not correspond at all Corresponds a little Corresponds moderately Corresponds a lot Corresponds exactly
* Because I feel bad if I was not taking time to do it.
 
 
Why do you practice your sport of tennis?
Does not correspond at all Corresponds a little Corresponds moderately Corresponds a lot Corresponds exactly
* To show how good I am at tennis.
 
 
Why do you practice your sport of tennis?
Does not correspond at all Corresponds a little Corresponds moderately Corresponds a lot Corresponds exactly
* For the pleasure that I feel while learning training techniques that I have never tried before.
 
 
Why do you practice your sport of tennis?
Does not correspond at all Corresponds a little Corresponds moderately Corresponds a lot Corresponds exactly
* Because it is one of the best ways to maintain good relationships with my friends.
 
 
Why do you practice your sport of tennis?
Does not correspond at all Corresponds a little Corresponds moderately Corresponds a lot Corresponds exactly
* Because I like the feeling of being totally immersed in tennis.
 
 
Why do you practice your sport of tennis?
Does not correspond at all Corresponds a little Corresponds moderately Corresponds a lot Corresponds exactly
* Because I must play tennis regularly.
 
 
Why do you practice your sport of tennis?
Does not correspond at all Corresponds a little Corresponds moderately Corresponds a lot Corresponds exactly
* For the pleasure of discovering new performance strategies.
 
 
Why do you practice your sport of tennis?
Does not correspond at all Corresponds a little Corresponds moderately Corresponds a lot Corresponds exactly
* I often ask myself; I can not seem to achieve the goals that I set for myself.
 
 
 
PARTICIAPTION MOTIVATION QUESTIONNAIRE

Below are some reasons that people give for participating in sports. Read each item carefully and decide if that Item describes a reason why you participate in your sport of tennis. Mark an "X" to indicate if that reason is Very Important, Somewhat Important, or Not at all Important for you. From the reasons listed below, go back and circle the number of the one that is most important for you.

Reproduced with permission of copyright.

Gill, D.L., Gross, J.B. & Huddleston, S. (1983). Participation motivation in youth sports. International Journal of Sport Psychology, 14, 1 14.
 
 
 
* I want to improve my skills.
 
Very Important
 
Somewhat important
 
Not at all Important
 
 
 
* I want to be with my friends.
 
Very Important
 
Somewhat Important
 
Not at all Important
 
 
 
* I like to win.
 
Very Important
 
Somewhat Important
 
Not at all Important
 
 
 
* I want to get rid of energy.
 
Very Important
 
Somewhat Important
 
Not at all Important
 
 
 
* I like to travel.
 
Very Important
 
Somewhat Important
 
Not at all Important
 
 
 
* I want to stay in shape.
 
Very Important
 
Somewhat Important
 
Not at all Important
 
 
 
* I like the excitement.
 
Very Important
 
Somewhat Important
 
Not at all Important
 
 
 
* I like the teamwork.
 
Very Important
 
Somewhat Important
 
Not at all Important
 
 
 
* My parents and close friends want to play with me.
 
Very Important
 
Somewhat Important
 
Not at all Important
 
 
 
* I want to learn new skills.
 
Very Important
 
Somewhat Important
 
Not at all Important
 
 
 
* I like to meet new friends.
 
Very Important
 
Somewhat Important
 
Not at all Important
 
 
 
* I like to do something I'm good at.
 
Very Important
 
Somewhat Important
 
Not at all Important
 
 
 
* I want to release tension.
 
Very Important
 
Somewhat Important
 
Not at all Important
 
 
 
* I like the rewards.
 
Very Important
 
Somewhat Important
 
Not at all Important
 
 
 
* I like to get exercise.
 
Very Important
 
Somewhat Important
 
Not at all Important
 
 
 
* I like to have something to do.
 
Very Important
 
Somewhat Important
 
Not at all Important
 
 
 
* I like the action.
 
Very Important
 
Somewhat Important
 
Not at all Important
 
 
 
I like the team spirit.
 
Very Important
 
Somewhat Important
 
Not at all Important
 
 
 
* I like to get out of the house.
 
Very Important
 
Somewhat Important
 
Not at all Important
 
 
 
* I like to compete.
 
Very Important
 
Somewhat Important
 
Not at all Important
 
 
 
* I like to feel important.
 
Very Important
 
Somewhat Important
 
Not at all Important
 
 
 
* I like being on a team.
 
Very Important
 
Somewhat Important
 
Not at all Important
 
 
 
* I want to go to a higher level.
 
Very Important
 
Somewhat Important
 
Not at all Important
 
 
 
* I want to be physically fit.
 
Very Important
 
Somewhat Important
 
Not at all Important
 
 
 
* I want to be popular.
 
Very Important
 
Somewhat Important
 
Not at all Important
 
 
 
* I like the challenge.
 
Very Important
 
Somewhat Important
 
Not at all Important
 
 
 
* I like the coaches or instructors.
 
Very Important
 
Somewhat Important
 
Not at all Important
 
 
 
* I want to gain status or recognition.
 
Very Important
 
Somewhat Important
 
Not at all Important
 
 
 
* I like to have fun.
 
Very Important
 
Somewhat Important
 
Not at all Important
 
 
 
* I like to use the equipment or facilities.
 
Very Important
 
Somewhat Important
 
Not at all Important
 
 
 
CUSTOMER SATISFACTION

On a scale from 1-10, with 10 being the highest please rate your home courts adult tennis program. If your location does not have an adult tennis program, please circle the corresponding answer, and stop here.
 
 
 
* Were there quality instructions for the program?
No program at all
Needs Improvement
Good
Very Good
Excellent
 
 
 
* Were the areas of participation good for the program?
No program at all
Needs Improvement
Good
Very Good
Excellent
 
 
 
* What was the quality of service from the program?
No program at all
Needs Improvement
Good
Very Good
Excellent
 
 
 
* Did you benefit from the program?
No program at all
Needs Improvement
Good
Very Good
Excellent
 
 
 
* Are your needs being satisfied from your participation in the program?
No program at all
Needs Improvement
Good
Very Good
Excellent
 
 
 
* Was the time of the program convenient for your participation?
No program at all
Needs Improvement
Good
Very Good
Excellent
 
 
 
* Would you participate in the program again?
No program at all
Needs Improvement
Good
Very Good
Excellent
 
 
 
* Were you satisfied with the activities provided?
No program at all
Needs Improvement
Good
Very Good
Excellent
 
 
 
* Was the price substantial for the program?
No program at all
Needs Improvement
Good
Very Good
Excellent
 
 
 
* Would you refer a friend to the program?
No program at all
Needs Improvement
Good
Very Good
Excellent
 
 
 
* Comments/Suggestions:
   
* Please indicate which facility you play out of.