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Welcome.
Thank you for taking the time to complete this survey by 1to1 Media. Your feedback on your experience with social media in banking is important and will help the banks improve their services.
This survey should take about 10 minutes of your time and you may share this survey link with family and friends who may be interested in participating.
As a token of our appreciation, all survey participants will be entered into a draw to win one of 3 IPHONE 5 (please ensure that you leave your phone number or email at the end of the survey to contact you with the prize).
Your responses will be strictly confidential. Data from this research will be reported only in the aggregate. Furthermore, the survey does not require you to share any personal banking information.
Thank you very much for your time and support.
Please start with the survey now by clicking on the Continue button below.
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| * Please specify your gender: |
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| * Please specify your age: |
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| * Please specify your nationality: |
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| * Please specify your marital status: |
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| * Please specify your salary range: |
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| * Please select which best describes your current employment situation: |
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| * Please select all social media networks that you use: |
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| How often do you access your social media accounts
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| * How many “friends” or “followers” do you have on your main social network? |
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| * Why do you use an online social network? Please select all answers that apply. |
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| * How likely are you to click on a corporate advertisement on the social media networks if the advertisement is relevant to you? |
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| * How likely are you to purchase a product or a service that was recommended by others on the social media networks? |
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| * What topics are you interested in browsing online? Please select all answers that apply. |
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| * Do you use social networking sites in relation to your banking activities for any of the following reasons? Please select all answers that apply. |
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| Indicate your agreement/disagreement with the following statements regarding your perception about banks having presence in Facebook, Twitter, LinkedIn, YouTube, Blogs, Forums, etc.*
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| Have you joined/become a fan of your bank’s official social media platforms *:
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| * Please select a Bank which you have a main relationship with (i.e., salary deposit): |
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| Are you registered to the following services from your main bank?
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| How often do you use the following channels for your banking needs?
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| Which channel(s) would you prefer to use when / if you need to do the following?(please select all that apply):
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| Please rate the overall level of service that you receive from the Bank(s) that you have a relationship with:
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| How likely are you to recommend your main Bank to others ?
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| Are there any comments or feedback that you would like to share with us regarding social media in banking? | | |
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| Please share with us your details which we will use only to contact you for claiming the prize if you are the draw winner of iPhone 5:
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