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| In reference to DC Operations, what does "Digital Culture" mean to you? | | |
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| How can we best create/influence "Digital Culture" at all of our DC's? | | |
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| How many items did you order? |
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| What shipping service did you select? |
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| Was the Estimated Delivery Date (EDD) communicated to you achieved? |
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| What carrier delivered your shipment(s)? |
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| Describe the general condition of your shipment(s). | | |
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| Upload any pictures of the general condition of your shipment(s). |
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| Describe the taping and label placement. | | |
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| Upload any pictures of the taping and label placement. |
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| Was it difficult to open the shipment(s)? |
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| Was the carton right-sized to the contents? |
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| Upload any pictures related to carton sizing. |
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| Describe the use of dunnage in your shipment(s). | | |
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| Upload any pictures related to dunnage. |
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| Describe the pack list, return label, gift message, other VAS items (location in the carton, condition, etc). | | |
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| Upload any pictures related to pack list, return label, gift message, other VAS. |
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| Describe the condition of the product. | | |
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| Upload any pictures of the product. |
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| Overall, how was your experience of receiving and opening your shipment(s)? What could have improved your experience? | | |
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| As a consumer, how would your experience affect your brand-loyalty? | | |
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| Any closing comments about how we can foster "Digital Culture"? | | |
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