Discovery Meetings Questionnaire

Discovery Meeting Questionnaire

Intradiem Partner:

As part of my onboarding process, I am scheduling discovery meetings with each of my internal Intradiem business partners.

Please complete this survey 48 hours (2 Business Days) prior to our scheduled meeting.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

How is customer feedback (issues, requests) received by your department/business unit?

What type of training activities does your department/business unit perform? Please also list the employee(s) who perform these tasks. (Enter N/A - if your department does not perform any training activities)

If your department provides training activities for our logos, please provide a list of those upcoming activities with dates, times and the individual(s) leading those activities. (Enter N/A - if your department does not perform any training activities)

What reoccurring meetings do you have with our customers (logos) that allow for customer feedback on our tool, their customer experience, their training needs and other items of importance (impacting customer retention or sales)?

Please identify the top three training challenges reported or observed.

Please describe any "Custom Training" inquires or requests received. (Enter N/A if none are available)

What tools do you use to communicate training activities to our logos? (Enter N/A - if your department does not communicate any training activities)

Where do you store existing training materials used by your department?

Submit any training ideas or suggestions that you would like to see researched and/or evaluated for implementation.

Enter your name and department below.

Thank you for taking the time to respond and provide feedback.

Tamara Deloatch-Warren
Intradiem Training Manager