| |
| Hello everyone! We have asked you to participate in this questionnaire so that we can further areas of ongoing training to help you sell with more conviction and educate you with further knowledge of our company overall! Based upon the survey below, our goal is to achieve a more successful training program. Please answer freely to help us achieve that goal! Your participation is greatly appreciated! |
| |
|
|
|
| |
| How familiar are you with alternative solutions of payment for a customer? Example: Prepaid cards and activation of them, Ways of getting third party payments. |
| |
|
|
|
|
| |
| How would you gauge your product knowledge? Example: If a customer asks what sports packages are available, how confident are you in pitching them? |
| |
|
|
|
|
| |
| How often do you sell just based off of pricing? Example: Do you sell just based off of pricing, or do you lose confidence when a competitor is close to or even beating us in price. |
| |
|
|
|
|
| |
| How often do you build value? Example: How many times do you pitch the hopper as opposed to standard DVR? |
| |
|
|
|
|
| |
| How often do you get ideas and insight to pitching our product from other employees/managers? Example: If a manager were to second voice you, how often would you be more likely to pitch the sale like they do? |
| |
|
|
|
|
Loading...
