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Section A - Parent Satisfaction |
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Please review the following aspects regarding our school and indicate on the 1-to-5 scale the degree to which each aspect was better or worse than your expectation. A number 5 on the scale would indicate “Much Better than Expected” , while 1 would indicate “Much Worse than Expected”. You may also mark any number in between to indicate your true feeling. |
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1. The qualifications and teaching skills of the Doxa Deo teachers |
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2. The degree to which teachers at Doxa Deo will do more than expected of them |
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3. The degree to which the unique needs of my child are taken into consideration by the staff |
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4. The degree to which every learner is helped to reach their potential in Christ |
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5. The degree to which every learner is guided to get a good understanding of their uniqueness |
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6. The degree to which learning material is clearly outlined and reviewed |
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7. The curriculum (learning programs) of learners and programs compared to other schools in South Africa (government and private schools). |
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8. How would you rate the condition of the following facilities at Doxa Deo School?
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9. How would you rate the safety of the physical facilities for your child at the Doxa Deo School? |
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10. How would you rate the effectiveness of the discipline system of the school? |
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11. The degree to which the disciplinary system of the school is aligned with your disciplinary system at home |
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12. How would you rate the general discipline of the learners |
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13. How would you rate your knowledge of the requirements of the disciplinary processes of the school? |
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14. How would you rate the response time when you raise a concern to the school? |
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15. How would you rate the feedback you receive when you raise a concern to the school? |
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16. The degree to which you feel well informed about the school |
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17. The effectiveness of communication from the school to the parents |
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18. The degree of satisfaction with the menu |
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| 19. Is there any suggestions you as Parent would like to add? | | |
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Section B – Experience & future needs |
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Please indicate “Yes” or “No”to the following questions. |
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1. a. Has your child ever been bullied at Doxa Deo School? |
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b. If yes, were you satisfied with the way it was handled? |
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2. a. Has your child ever experienced discrimination at Doxa Deo School? |
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b. If yes, were you satisfied with the way it was handled? |
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3. Do you have a need for more parental support (e.g parent child relations) |
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4. Have you ever read the disciplinary policy of the school |
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5. If you would move(geographically) how far would you be prepared to drive your children to school? |
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| 6. Is there any suggestions you as Parent would like to add? | | |
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Section C – Priorities, Concerns & Values |
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1. Please select the current 5 top priorities to be present in the school (by making a cross): |
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• Adherence to instructions |
| | • Christian principles |
| | • Courtesy and good manners |
| | • Honesty |
| | • Learning environment |
| | • Neatness and general appearance of learners |
| | • Punctuality |
| | • Respect for authority |
| | • Respect for people |
| | • Respect for property |
| | • Responsibility |
| | • Safety & Security of property |
| | • School attendance |
| | • The value system and ethos of the school |
| | • The work ethic of learners |
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| 2. Is there any suggestions you as Parent would like to add? | | |
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Section D – Marketing & Communication |
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1. Where did you initially hear about Doxa Deo School? (mark all applicable) |
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2. Do your family and friends know about the pre school? |
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3. Who was the biggest decision maker when it came to choosing a school for your child? |
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4. Which one of the following was the most important reason that made you choose Doxa Deo School? |
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5. Which of the following newspapers do you read on a regular basis (mark all applicable): |
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6. Which of the following radio stations do you listen to on a regular basis (mark all applicable): |
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7. Which of the following magazines do you read on a regular basis (mark all applicable): |
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8. Have you used the internet to search for a school before deciding to enrol at Doxa Deo School? |
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9. Which of the following open days have you visited before you enrolled your child? |
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| b. Open Day at other schools –please specify which schools: | | |
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10. How often do you read the school newsletter? |
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| 11. What information do you find lacking or additional information do you feel we need to include? | | |
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12. Have you ever contacted or used one of the advertisers in the newsletter? |
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13. Do you perceive SMS as an effective communication tool? |
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14. Do you perceive emails as an effective communication tool? |
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15. Have you at any time found SMS’s from the school intrusive? |
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16. How often do you use Facebook? |
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17. What is the primary method that you use to communicate with the school? |
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18. Who is the first point of contact that you use when communicating with the Doxa Deo School? |
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| 19. Please rate your overall experience with Doxa Deo School using the following 0-10 point scale where 10 = “Excellent” and 0 = “Very Poor”. You may also choose any number in between that best reflects your overall satisfaction. | | |
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| 20. Please indicate your likelihood to recommend this DoxaDeo School to friends, family and colleagues using a 0 to 10 likelihood scale where 10 = “Extremely likely” and 0 = “Not likely at all”. You may also choose any number in between as well. How likely would you be to recommend Doxa Deo School to your friends, family and colleagues? | | |
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| 21. Is there any suggestions you as Parent would like to add? | | |
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Section E – Demographic Profile |
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1. Please indicate your language proficiency below: Home Language (mark only one):
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2.Which church do you attend most often? |
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3. Do you as a family attend a cell group? |
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4. What is the structure of your family? |
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5. What is your ethnic background? |
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6. How far do you travel to Doxa Deo School approximately? |
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7. Which category below best describes your disposable household income (“take-home” income of all income earning members living in the household) per month? |
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| 8. Please fill in the following with regards to your children (if applicable): a. Current Grades of children | | |
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b. Is he in Doxa Deo School
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| c. Since when has each child been in Doxa Deo School? | | |
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d. Do you plan to enroll this child in Doxa Deo School/ College?
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| e. If he is not in Doxa Deo, in which school is he/she currently: - Child 1 | | | | Child 2 | | | | Child 3 | | | | Child 4 | | | | Child 5 | | |
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| f. If applicable in which school was he/she previously? - Child 1 | | | | Child 2 | | | | Child 3 | | | | Child 4 | | | | Child 5 | | |
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| 9. Is there any suggestions you as Parent would like to add? | | |
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THANK YOU FOR YOUR PARTICIPATION! |
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