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Section A - Parent Satisfaction
 
 
 
Please review the following aspects regarding our school and indicate on the 1-to-5 scale the degree to which each aspect was better or worse than your expectation. A number 5 on the scale would indicate “Much Better than Expected” , while 1 would indicate “Much Worse than Expected”. You may also mark any number in between to indicate your true feeling.
 
 
 
1. The qualifications and teaching skills of the Doxa Deo teachers
 
Much worse than expected
 
Worse than expected
 
As Expected
 
Better than expected
 
Much better than expected
 
 
 
2. The degree to which teachers at Doxa Deo will do more than expected of them
 
Much worse than expected
 
Worse than expected
 
As Expected
 
Better than expected
 
Much better than expected
 
 
 
3. The degree to which the unique needs of my child are taken into consideration by the staff
 
Much worse than expected
 
Worse than expected
 
As Expected
 
Better than expected
 
Much better than expected
 
 
 
4. The degree to which every learner is helped to reach their potential in Christ
 
Much worse than expected
 
Worse than expected
 
As Expected
 
Better than expected
 
Much better than expected
 
 
 
5. The degree to which every learner is guided to get a good understanding of their uniqueness
 
Much worse than expected
 
Worse than expected
 
As Expected
 
Better than expected
 
Much better than expected
 
 
 
6. The degree to which learning material is clearly outlined and reviewed
 
Much worse than expected
 
Worse than expected
 
As Expected
 
Better than expected
 
Much better than expected
 
 
 
7. The curriculum (learning programs) of learners and programs compared to other schools in South Africa (government and private schools).
 
Much worse than expected
 
Worse than expected
 
As Expected
 
Better than expected
 
Much better than expected
 
 
8. How would you rate the condition of the following facilities at Doxa Deo School?
Much worse than expected Worse than expected As Expected Better than expected Much better than expected
• Rest rooms
• Admin Reception
• Play ground
• Parking/ Access to School
• Food preperation area
• Educational toys, fine motor
• Educational toys, gross motor
• Classrooms educational display
• (Decor) Attractive to level of child
• Classrooms Neat
• Classrooms Child Friendly
 
 
 
9. How would you rate the safety of the physical facilities for your child at the Doxa Deo School?
 
Much worse than expected
 
Worse than expected
 
As Expected
 
Better than expected
 
Much better than expected
 
 
 
10. How would you rate the effectiveness of the discipline system of the school?
 
Much worse than expected
 
Worse than expected
 
As Expected
 
Better than expected
 
Much better than expected
 
 
 
11. The degree to which the disciplinary system of the school is aligned with your disciplinary system at home
 
Much worse than expected
 
Worse than expected
 
As Expected
 
Better than expected
 
Much better than expected
 
 
 
12. How would you rate the general discipline of the learners
 
Much worse than expected
 
Worse than expected
 
As Expected
 
Better than expected
 
Much better than expected
 
 
 
13. How would you rate your knowledge of the requirements of the disciplinary processes of the school?
 
Much worse than expected
 
Worse than expected
 
Expected
 
Better than expected
 
Much better than expected
 
 
 
14. How would you rate the response time when you raise a concern to the school?
 
Much worse than expected
 
Worse than expected
 
As xpected
 
Better than expected
 
Much better than expected
 
 
 
15. How would you rate the feedback you receive when you raise a concern to the school?
 
Much worse than expected
 
Worse than expected
 
As Expected
 
Better than expected
 
Much better than expected
 
 
 
16. The degree to which you feel well informed about the school
 
Much worse than expected
 
Worse than expected
 
Expected
 
Better than expected
 
Much better than expected
 
 
 
17. The effectiveness of communication from the school to the parents
 
Much worse than expected
 
Worse than expected
 
As Expected
 
Better than expected
 
Much better than expected
 
 
 
18. The degree of satisfaction with the menu
 
Much worse than expected
 
Worse than expected
 
As Expected
 
Better than expected
 
Much better than expected
 
 
 
19. Is there any suggestions you as Parent would like to add?
   
 
 
 
Section B – Experience & future needs
 
 
 
Please indicate “Yes” or “No”to the following questions.
 
 
 
1. a. Has your child ever been bullied at Doxa Deo School?
 
Yes
 
No
 
 
 
b. If yes, were you satisfied with the way it was handled?
 
Yes
 
No
 
 
 
2. a. Has your child ever experienced discrimination at Doxa Deo School?
 
Yes
 
No
 
 
 
b. If yes, were you satisfied with the way it was handled?
 
Yes
 
No
 
 
 
3. Do you have a need for more parental support (e.g parent child relations)
 
Yes
 
No
 
 
 
4. Have you ever read the disciplinary policy of the school
 
Yes
 
No
 
 
 
5. If you would move(geographically) how far would you be prepared to drive your children to school?
 
0 – 5km
 
5 – 10km
 
10 – 20km
 
20 – 50km
 
50km +
 
 
 
6. Is there any suggestions you as Parent would like to add?
   
 
 
 
Section C – Priorities, Concerns & Values
 
 
 
1. Please select the current 5 top priorities to be present in the school (by making a cross):
• Adherence to instructions
• Christian principles
• Courtesy and good manners
• Honesty
• Learning environment
• Neatness and general appearance of learners
• Punctuality
• Respect for authority
• Respect for people
• Respect for property
• Responsibility
• Safety & Security of property
• School attendance
• The value system and ethos of the school
• The work ethic of learners
 
 
 
2. Is there any suggestions you as Parent would like to add?
   
 
 
 
Section D – Marketing & Communication
 
 
 
1. Where did you initially hear about Doxa Deo School? (mark all applicable)
 
From a friend (word of mouth)
 
In a newspaper/magazine
 
In Church
 
Bill Boards
 
Pole Ads
 
Radio

 
 
 
2. Do your family and friends know about the pre school?
 
They always know
 
They sometimes know
 
They never know
 
 
 
3. Who was the biggest decision maker when it came to choosing a school for your child?
 
Mother
 
Father
 
Child
 
 
 
4. Which one of the following was the most important reason that made you choose Doxa Deo School?
 
Christ Centered
 
Private School
 
Location
 
A person’s recommendation
 
School Fees
 
 
 
5. Which of the following newspapers do you read on a regular basis (mark all applicable):
 
Beeld
 
Sunday Times
 
Rapport
 
Rekord
 
City Mix

 
 
 
6. Which of the following radio stations do you listen to on a regular basis (mark all applicable):
 
5FM
 
702 Talk Radio
 
94.7 Highveld Stereo
 
Classic FM
 
Impact Radio
 
Jakaranda FM
 
Radio Kansel/Radio Pulpit
 
Radio Rippel

 
 
 
7. Which of the following magazines do you read on a regular basis (mark all applicable):
 
Avocado
 
Car
 
Complete Golfer
 
ELLE
 
Elle Decoration
 
Fairlady
 
Farmer's Weekly
 
Financial Mail
 
Garden and Home
 
Getaway
 
Golf Digest
 
JOY! Magazine
 
Konfetti
 
Leef
 
LIG
 
Living and Loving
 
Rooi Rose
 
SA Home Owner
 
SARIE
 
SHAPE
 
Topcar
 
Vrouekeur
 
WIEL
 
Caravan and Outdoor

 
 
 
8. Have you used the internet to search for a school before deciding to enrol at Doxa Deo School?
 
Yes
 
No
 
 
9. Which of the following open days have you visited before you enrolled your child?
 
a. Open day at Doxa Deo
 
 
 
b. Open Day at other schools –please specify which schools:
   
 
 
 
10. How often do you read the school newsletter?
 
Every week without fail
 
Now and again
 
Seldom
 
Never
 
 
 
11. What information do you find lacking or additional information do you feel we need to include?
   
 
 
 
12. Have you ever contacted or used one of the advertisers in the newsletter?
 
Yes
 
No
 
 
 
13. Do you perceive SMS as an effective communication tool?
 
Yes
 
No
 
 
 
14. Do you perceive emails as an effective communication tool?
 
Yes
 
No
 
 
 
15. Have you at any time found SMS’s from the school intrusive?
 
Yes
 
No
 
 
 
16. How often do you use Facebook?
 
Never
 
Sometimes
 
Often
 
 
 
17. What is the primary method that you use to communicate with the school?
 
Email
 
Telephone
 
Set up meeting
 
Walk in (Direct communication)
 
Letter
 
SMS
 
 
 
18. Who is the first point of contact that you use when communicating with the Doxa Deo School?
 
Class Representative
 
Teacher
 
Admin Staff
 
Principal
 
Head of Department
 
 
 
19. Please rate your overall experience with Doxa Deo School using the following 0-10 point scale where 10 = “Excellent” and 0 = “Very Poor”. You may also choose any number in between that best reflects your overall satisfaction.
   
 
 
 
20. Please indicate your likelihood to recommend this DoxaDeo School to friends, family and colleagues using a 0 to 10 likelihood scale where 10 = “Extremely likely” and 0 = “Not likely at all”. You may also choose any number in between as well. How likely would you be to recommend Doxa Deo School to your friends, family and colleagues?
   
 
 
 
21. Is there any suggestions you as Parent would like to add?
   
 
 
 
Section E – Demographic Profile
 
 
1. Please indicate your language proficiency below:
Home Language (mark only one):
Speak Write Understand Home Language
Afrikaans
English
Tshwana/Sotho
Zulu/Xhosa
Other
 
 
 
2.Which church do you attend most often?
 
I don’t attend church
 
Doxa Deo Campus
 
NG Moreletapark
 
Home Church
 
Other - Please specify:
 
 
 
 
3. Do you as a family attend a cell group?
 
Yes
 
No
 
 
 
4. What is the structure of your family?
 
Married
 
Single Parent
 
Raised by Guardian
 
Other - Please specify:
 
 
 
 
5. What is your ethnic background?
 
African
 
Asian
 
Caucasian / White
 
Coloured
 
Other - Please specify:
 
 
 
 
6. How far do you travel to Doxa Deo School approximately?
 
0 – 5km
 
5 – 10km
 
10 – 20km
 
20 – 50km
 
50km +
 
 
 
7. Which category below best describes your disposable household income (“take-home” income of all income earning members living in the household) per month?
 
Less than R3 500
 
R3 501 - R4 500 pm
 
R4 501 - R8 000 pm
 
R8 001 - R15 000 pm
 
R15 001 - R30 000 pm
 
R30 001 - R45 000 pm
 
More than R45 000 pm
 
 
 
8. Please fill in the following with regards to your children (if applicable): a. Current Grades of children
   
 
 
b. Is he in Doxa Deo School
Yes No
Child 1
Child 2
Child 3
Child 4
Child 5
 
 
 
c. Since when has each child been in Doxa Deo School?
   
 
 
d. Do you plan to enroll this child in Doxa Deo School/ College?
Yes No
Child 1
Child 2
Child 3
Child 4
Child 5
 
 
 
e. If he is not in Doxa Deo, in which school is he/she currently: - Child 1
   
Child 2
   
Child 3
   
Child 4
   
Child 5
   
 
 
 
f. If applicable in which school was he/she previously? - Child 1
   
Child 2
   
Child 3
   
Child 4
   
Child 5
   
 
 
 
9. Is there any suggestions you as Parent would like to add?
   
 
 
 
THANK YOU FOR YOUR PARTICIPATION!
 
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