Surveys
2015
October
D
Durban chamber of commerce

Durban chamber of commerce

Hello:
You are invited to participate in our survey [ Durban chamber of commerce ]. In this survey, approximately [one] people will be asked to complete a survey that asks questions about [Customer Satisfaction with Durban Chamber of Commerce and Industry]. It will take approximately [30] minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact [Nomfundo Nzuza] at 0834760146] or by email at the email address specified below.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

I Agree

Please select the position you occupy within your company?

Owner

Director / Executive

Senior management

Management

Team leader

Please select the number of employees at your company?

1-10 employees

11-20 employees

21-50 employees

100 employees

I believe that belonging to the DCC is....(please choose the most appropriate option)

excellent value for money

good value for money

satisfactory value for money

poor value for money

a waste of money

What types of credit cards do you have (Select all that apply)?

I can get the same member benefits elsewhere

There are little or no tangible benefits to membership

There price of membership is too high

The quality of services of the DCCI are delivered poorly

I do not know how the money I pay in membership fees is spent

Please rate the following: Why you read the DCCI Daily Digest 3 or more times per week...where 1 is the main reason and 6 is the least relevant. Do not repeat any numbers.

The content is relevant and interesting_

The business news captures highlights from many different publications and packages it well_

The economic indicators provide me with a quick update of what's happening in the market_

The advertorials by member companies inform me of suppliers I can use in my business_

The upcoming DCCI events are listed and allows me to book online_

The Chamber notices inform me to what the DCCI is doing for members_

How often do you...

	0 times	1-2 times	3-4 times	5 times	6+times
Think the DCCI should publish a Digest?(Per week)

Visit the Chamber's active website( per month)

Follow the Chamber's activities on Social Media platforms( per week)

Visit the DCCI at its offices ( per month)

Read about the DCCI and its activities in the media ( per month)