Electric Strike Perceptions - II

In what state do you currently reside?

Contract Door and Hardware Distributor

Wholesale Distributor

Locksmith Wholesaler

Access Control/Alarm Wholesaler

Contract Hardware Wholesaler

Owner or Executive Management

General or Branch Management

Customer/Technical Support

I influence the decision as to which electric strike brands my company carries as well as consult our customers on their electric strike purchases.

I influence the decision as to which electric strike brands my company carries but do not consult our customers on their electric strike purchases.

I do not influence the decision as to which electric strike brands my company carries but I consult our customers on their electric strike purchases.

I neither influence the decision as to which electric strike brands my company carries nor consult our customers on their electric strike purchases.

To what degree do you agree or disagree with the following statements?

We’re selling fewer strikes than we were two years ago.

Innovations in electric strikes have increased in the past two years.

I find that there is an electric strike for every situation.

Our customers’ end users have become more skilled at finding lower prices online.

Customers are choosing electrified locks over electric strikes more than they did two years ago.

Installers are moving away from strikes because they require a more difficult installation.

In general, our customers are more likely to seek out lower-end electric strike brands then they were two years ago.

Customers that choose electrified locks over electric strikes typically do so for price considerations.

To what degree do you agree or disagree with the following statements?

Electric strikes sales will decrease as wireless options become more prevalent.

Electric strikes are here to stay; there will always be a need for electric strikes.

We are interested in partnering with manufacturer sales reps to develop more joint selling opportunities.

To effectively compete, we have to run more electric strike promotions then we did two years ago.

In non-replacement situations, customers rarely know what electric strike they want—they expect us to assist them in their decision.

Locksmiths tend to value the time-saving aspects of certain electric strikes more than systems integrators.

Regulations and certifications required to power strikes are having a negative impact on strike sales.

Customers find that there are too many different types of strikes available.

Systems integrators don’t like integrated electric strikes (i.e. Prox, iClass, etc.) because they like keeping the strike and reader separate.

Pricing pressures (selling less expensive strikes)

Lack of sales support from manufacturers

Lack of in-house strike expertise

Non-strike alternatives desired by your customers

Lack of installer knowledge or experience

Slow economy (selling fewer strikes)

From your perspective as a distributor of electric strikes (as either a purchaser or customer consultant), how important are each of the following when it comes to an electric strike manufacturer and the products they make?

Please use a scale of 1 to 10, where 1 is not at all important and 10 is extremely important.

Why do you consider ${piping_text} the market leader in electric strikes?

What electric strike did you find particularly innovative and why?

What, if anything, is missing in the electric strike market in 2012?

CDs of product information

Online strike installation instructions

Additional classroom training

Strike configurator or wizard

QR codes for cell phones

On-site consultation by the manufacturer

Lock/strike cross reference guide

Strike compatibility chart

Manufacturer's printed catalog

To wrap up, we’d like to ask you a few questions about a particular electric strike manufacturer:

HES

From your perspective as a distributor of electric strikes (as either a purchaser or customer consultant), how satisfied are you, overall, with HES as a manufacturer of electric strikes?

Please use a scale of 1 to 10, where 1 is not at all satisfied and 10 is completely satisfied.

How satisfied are you with HES on the following?

Please use a scale of 1 to 10, where 1 is not at all satisfied and 10 is completely satisfied.

Why is ${piping_text} HES’s biggest competition?

If you could change one thing about HES, what would it be?

That's all! Please enter the name and address where you would like to receive your $10 Starbucks Gift Card.