Emotional Intelligence

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What is your age? (required)

How many hours’ leisure do you have in every twenty-four hours?

4-6

7-9

10-6

A colleague is in a filthy mood, which is affecting others at the workplace. Do you:

Demand that he/she pulls him/herself together?

Buy him/her a cup of coffee and tell him/her about some problem of your own?

Ask him or her directly what the trouble is?

A good salesman:

Sticks rigorously to techniques as trained?

Uses every trick in the book to make a sale?

Is sincere and principled?

You feel that your immediate superior is working against your interests and those of the company. He/she will not listen to your ideas. Do you:

Go over his/her head to his/her superior?

Quietly canvass the views of your colleagues?

Work on resentfully and keep the tenuous peace?

Someone yawns whilst you are addressing a meeting. Do you:

Assume that he/she is not interested or committed?

Assume that you are being boring?

Not link the two things at all?

A colleague, equal in status to yourself, although outwardly a hard worker, is not pulling his/her weight or is undermining the team spirit. Do you:

Express your feelings?

Express your feelings to his/her colleagues and superiors?

Lead by example and insist on his/her participation in your projects?

You are in what seems to you a dead-end job, unnoticed, your work taken for granted. Do you:

Enroll in a training course, motivate your colleagues, and then, if you see no further prospects, look for a new job?

Look for a new job?

Complain to your supervisors, then, if you see no improvement, threaten to look for a new job?

A client/colleague is angry and impatient and wants results now, regardless of procedure or rules. Do you:

Retire behind a screen of regulations and formality?

Snap back that you are doing the best you can?

Agree that procedures are infuriating and try to find out why he/she is agitated