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  1. Surveys
  2. 2013
  3. August
  4. E
  5. Employee Engagement Survey (EES)
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Questions marked with an * are required Exit Survey
 
Engagement Index
Strongly disagree Disagree Agree Strongly Agree
* I rarely think about looking for a new job with another organization outside of quintiles.
* I would gladly refer a good friend or family member to this organization for employment.
* Over all I am extreamly satisfied with this organization as a place to work
* I am proud to work for Quintiles
 
 
Management Effectiveness Index
Strongly Agree Agree Disagree Strongly Disagree
* My immediate supervisor is an exceptional leader.
* My immediate supervisor really cares about my well-being.
* My immediate supervisor is a champion for changes taking place at Quintiles.
* My immediate supervisor makes customer service a top priority for our team.
 
 
Trust Vision and Mission
Strongly Agree Agree Disagree Strongly Disagree
* I trust the Most Senior Leaders of Quintiles.
* The Most Senior Leaders of Quintiles have communicated a vision of the future that motivates me.
* Leadership of my business unit or function demonstrates, by their behavior, their commitment to the Quintiles' values.
* Quintiles' mission of improving the health of people all over the world makes me proud to work here.
* Quintiles shows a commitment to ethical business decisions and conduct.
 
 
Customer focus
Strongly Agree Agree Disagree Strongly Disagree
* As a customer of Quintiles I would be extremely satisfied with the quality of the service I receive.
* Leadership of my business unit or function is committed to providing high-quality service to customers.
* Our customers would say we are easy to do business with.
* Leadership of my business unit or function makes clear that providing a high level of service to our customers is my most important job.
* In my department, we are proactive in our communications with customers.
* My other job duties do not get in the way of providing superior customer service.
* The people with whom I work respond quickly to the needs of our customers.
* Processes and procedures allow me to effectively meet my customers' needs.
* The people I work with deliver excellent quality and service.
 
 
Communication
Strongly Agree Agree Disagree Strongly Disagree
* In this organization there is open and honest two-way communication.
* My immediate supervisor effectively communicates Quintiles' goals and objectives.
* I feel I can share my opinions openly with leadership of my business unit or function without fear of retaliation.
 
 
Growth and development
Strongly Agree Agree Disagree Strongly Disagree
* Someone in this company, including my immediate supervisor, has made a personal investment in my growth and development.
* My immediate supervisor provides me with timely and helpful feedback.
* Quintiles provides me with opportunity for growth and development.
* I am satisfied with my advancement opportunities within the company.
 
 
Inclusion, teamwork and change management
Strongly Agree Agree Disagree Strongly Disagree
* My organization makes me feel welcomed.
* I feel that I am part of a team.
* Leadership of my business unit or function is making the changes necessary to be competitive in the future.
* I understand how the changes taking place at Quintiles will impact me and my job.
* My immediate supervisor does a good job communicating the reasons behind important changes that are made.
 
 
Decision Making,Cooperation and Collaboration,Innovation and Empowerment
Strongly Agree Agree Disagree Strongly Disagree
* In my business unit or function, we base decisions on data without overloading decision makers with information.
* In my business unit or function, decisions are made in a timely manner.
* In my business unit or function, decisions are made without unnecessary levels of approval.
* This organization has effective communication and cooperation between departments.
* People collaborate for the good of the whole organization rather than focusing on their own area,business line, or region.
* Other departments give our department the support we need to serve our customers.
* My immediate supervisor encourages me to initiate change when I see a better way of doing things.
* I am encouraged to develop new and better ways of serving customers.
* Quintiles rewards risk-taking in order to drive innovation.
* I have the authority to make decisions that improve the quality of my work.
* In my location, we have the authority to alter company initiatives to better fit our local culture
 
 
Performance Management,Recognition and Rewards
Strongly Agree Agree Disagree Strongly Disagree
* My immediate supervisor helps me know what is expected of me.
* My performance has been evaluated fairly.
* Employees at all levels in my location are held accountable for their performance.
* My immediate supervisor takes ownership for results, rather than casting blame.
* Leadership of my business unit or function takes ownership for results, rather than casting blame.
* My immediate supervisor provides me with recognition or praise for good work.
* In my business unit or function, employees are recognized for delivering outstanding customer
* My business unit values my contribution.
 
 
Work-Life Balance,Survey Follow-up (KBCI)
Strongly Agree Agree Disagree Strongly Disagree
* The amount of stress in my job at Quintiles is manageable.
* My immediate supervisor enables me to balance work and personal-life responsibilities.
* Quintiles really values my well-being.
* Someone in my department has worked with our group to take actions based on the feedback received from the last Employee Engagement Survey.
* The Most Senior Leaders of Quintiles have taken action based on the feedback received from the last Employee Engagement Survey.