Employee Name - FY13 Performance Appraisal

1. Work quality is unreliable, sometimes meeting expectations, sometimes not.

2. ----Behavior falls in between 1 and 3----

3. Delivers high quality work, consistently meeting expectations.

4. ----Behavior falls in between 3 and 5----

5. Consistently delivers superior quality work, often exceeding expectations. Finds creative ways to complete tasks when challenges arise.

1. May struggle to achieve work objectives, missing deadlines or requirements.

2. ----Behavior falls in between 1 and 3----

3. Achieves work objectives.

4. ----Behavior falls in between 3 and 5----

5. Consistently achieves and exceeds personal work objectives as well as contributing effectively to group objectives.

1. Applies limited knowledge, information, or expertise to make decisions on critical issues.

2. ----Behavior falls in between 1 and 3----

3. Applies knowledge, information, and expertise to make decisions on critical issues.

4. ----Behavior falls in between 3 and 5----

5. Appropriately applies broad knowledge, information, and deep expertise gained from other situations or experiences to make decisions on critical issues.

1. Behaves in a manner inconsistent with the company's core values and beliefs, compromising these values when faced with pressure.

2. ----Behavior falls in between 1 and 3----

3. Behaves in accordance with the company's core values and beliefs.

4. ----Behavior falls in between 3 and 5----

5. Models and actively promotes behaviors that are consistent with the mission, vision, and values of the organization.

1. Does little to stay abreast of company global activities and trends that may have an impact on the business.

2. ----Behavior falls in between 1 and 3----

3. Demonstrates awareness of major company global activities and trends directly relevant to the business.

4. ----Behavior falls in between 3 and 5----

5. Maintains a thorough and current understanding of company global activities and trends (e.g., competitive, technological, social, economic, and political) that may have an impact on the business.

1. May come across as pessimistic or seem to display a lack of ownership and commitment at times. Is satisfied with average performance, does not set challenging goals for self. Occasionally over-commits or fails to follow through on all commitments, so that others feel they have to regularly double-check on progress of projects

2. ----Behavior falls in between 1 and 3----

3. Demonstrates a sense of optimism, ownership, and commitment. Sets high standards for own performance. Regularly follows through on commitments made to others.

4. ----Behavior falls in between 3 and 5----

5. Conveys a strong "can-do" spirit, a sense of optimism, ownership, and commitment, helping others overcome difficult or frustrating challenges. Consistently sets challenging personal standards for own performance and manage to those standards. Can be counted on to always follow through on commitments made to others, building a reputation as a trusted resource for mission-critical projects.

1. Allows relationships to become negative or deteriorate during difficult or heated discussions or unpleasant circumstances; or acts in ways that could put a relationship at jeopardy. Quickly assigns blame to others for mistakes, rather than focusing on problems and solutions. Is not always direct or completely truthful in dealings with others, jeopardizing trust and openness in relationships.

2. ----Behavior falls in between 1 and 3----

3. Works to maintain a constructive relationship during difficult or heated discussions or unpleasant circumstances. Does not cover up or blame others when mistakes are made. Is honest and direct in dealing with people.

4. ----Behavior falls in between 3 and 5----

5. Remains positive and constructive under even extremely difficult or heated discussions or unpleasant circumstances, communicating the desire to maintain a positive relationship while working through the issues. Focuses on solutions when mistakes are made, and does not try to cover up problems or assign blame. Goes to great lengths to be honest and direct in dealings with others, resulting in relationships built on trust, openness, and rapport.

1. Demonstrates poor active listening skills (e.g., ignores, interrupts, or disregards others' comments), which in turn discourages others from sharing their opinions, ideas, etc. Does not look for ways, or misses opportunities, to collaborate with others. Shares updates and information only when asked, or with the wrong people, or leaves out people who may need the information.

2. ----Behavior falls in between 1 and 3----

3. Listens carefully and attentively to others' opinions and ideas. Takes opportunities to collaborate with others when they arise. Provides timely, relevant information to those who need it.

4. ----Behavior falls in between 3 and 5----

5. Demonstrates to others that their comments are heard by attentively listening and/or building on their opinions, ideas, or concerns during discussions. Actively looks for opportunities to collaborate in positive ways with others. Proactively shares timely, relevant updates and information to those who need it most, openly addressing questions and providing direct and honest answers that meet the needs of the audience.

1. Struggles to adapt to new ways of doing things, resisting rather than embracing changes. Relies on current knowledge, skills, and abilities, and shows little interest in expanding horizons. Delays action when issues or problems arise; asks for assistance and direction even on routine matters which he/she has the authority and responsibility to handle alone.

2. ----Behavior falls in between 1 and 3----

3. Readily adapts to new and different ways of doing things. Takes advantage of available opportunities to update knowledge, skills, and abilities. Acts independently and with self-reliance; takes the initiative to resolve difficult issues and problems when they arise.

4. ----Behavior falls in between 3 and 5----

5. Quickly and easily picks up on and adapts to different or new ways of doing things, showing enthusiasm and support for changes. Actively pursues personal learning by continuously updating knowledge, skills, and abilities; pursues stretch assignments to build own capabilities. Can always be counted on to act proactively, independently and with self-reliance; consistently takes the initiative to resolve customer issues and problems when they arise.