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We are interested in how you believe you perform on the job. Please answer the following questions.
Thank you, we appreciate your feedback.



 
 
 
 
I spend Productive time working on the tasks assigned to me.
 
Almost all of the time
 
Most of the time
 
Half of the time
 
1/4th of the time
 
less than 1/4th of the time
 
 
 
I meet the target qoutas and goals.
 
Strongly Disagree
 
Somewhat Disagree
 
Neutral
 
Somewhat Agree
 
Strongly Agree
 
 
 
Overall productivity in getting the job done
 
Excellent
 
Good
 
Average
 
Below average
 
Poor
 
 
 
Going beyond what is expected of me to make customers happy
 
Yes, I always do so
 
Yes, occasionally
 
I work as much as is expected of me
 
I work less than what is expected of me
 
Why Should I make the customers happy
 
 
 
I respond quickly and courteously to fulfill customers' needs
 
Strongly Disagree
 
Somewhat Disagree
 
Neutral
 
Somewhat Agree
 
Strongly Agree
 
 
 
The overall quality of service that I provide is:
 
Excellent
 
Good
 
Average
 
Below average
 
Poor
 
 
 
Which of the following factors negatively impact your productivity at work? (Check all that apply.)
 
Not applicable; I feel I am productive at all times
 
A lack of accountability in my job
 
A lack of defined goals in my job
 
No longer being motivated by my work
 
Organizational changes (e.g., change in corporate leadership, merger, etc.)
 
Poor management
 
Pressure by management to show “face time”
 
Readiness to leave the organization
 
Other
 

 
 
 
In your opinion, what impact does being at work just to be present have on your overall productivity at work?
 
It increases my productivity
 
It does not impact my productivity
 
It decreases my productivity
 
 
 
In your opinion, what impact does being at work just to be present have on your morale?
 
A very positive impact
 
A somewhat positive impact
 
Neither a positive nor a negative impact
 
A somewhat negative impact
 
A very negative impact