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Employee Satisfaction Survey - 2H FY13

LAC Region Employee Survey
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Questions marked with a * are required Exit Survey
 
 
Please answer all questions honestly. Your answers will be kept strictly confidential.
 
 
 
SECTION 1
 
 
 
* I know how I make a difference to the company.
Strongly disagree Disagree Agree Strongly agree
 
 
 
* I receive the right amount of recognition and acknowledgement from my manager.
Strongly disagree Disagree Agree Strongly agree
 
 
 
* I feel my teammates are qualified to deliver what is expected of them.
Strongly disagree Disagree Agree Strongly agree
 
 
 
* LAC region leadership has made changes that are positive for me.
Strongly disagree Disagree Agree Strongly Agree
 
 
 
* My opinion matters regarding proposed changes in the region.
Strongly disagree Disagree Agree Strongly agree
 
 
 
* My manager is a good coach/mentor.
Strongly disagree Disagree Agree Strongly agree
 
 
 
* I feel comfortable going to my manager with any issues and/or concerns.
Strongly disagree Disagree Agree Strongly agree
 
 
 
* FICO is an attractive place to work for the top talent in the industry?
Strongly disagree Disagree Agree Strongly agree
 
 
 
* FICO is successfully recruiting and hiring the best people in the industry.
Strongly disagree Disagree Agree Strongly agree
 
 
 
Please enter any comments you may have on these topics.
   
 
 
 
SECTION 2
 
 
 
* Overall, my work experience at FICO is satisfying and rewarding.
Strongly disagree Disagree Agree Strongly agree
 
 
 
* Compared to 6 months ago, how would you describe your current job satisfaction level?
Much less satisfied Somewhat less satisfied Same Somewhat more satisfied Much more satisfied
 
 
 
* How meaningful is your work?
Not at all meaningful Slightly meaningful Moderately meaningful Very meaningful Extremely meaningful
 
 
 
* I feel challenged and am experiencing growth in my current position.
Strongly disagree Disagree Agree Strongly agree
 
 
 
* I can prioritize my workload to provide quality results.
Strongly disagree Disagree Agree Strongly agree
 
 
 
* I am able to balance my personal and work lives.
Strongly disagree Disagree Agree Strongly agree
 
 
 
* I am personally committed to changes being implemented in the region.
Strongly disagree Disagree Agree Strongly agree
 
 
 
* Career advancement is possible here if I deliver results and job openings occur.
Strongly disagree Disagree Agree Strongly agree
 
 
 
Please enter any comments you may have on these topics.
   
 
 
 
SECTION 3
 
 
 
* I understand the LAC Regional goals and how my contribution matters.
Strongly disagree Disagree Agree Strongly agree
 
 
 
* I am rewarded when I go above and beyond what is expected in my job.
Strongly disagree Disagree Agree Strongly agree
 
 
 
* I know what is expected of me.
Strongly disagree Disagree Agree Strongly agree
 
 
 
* I know how to report and explain my performance effectively.
Strongly disagree Disagree Agree Strongly agree
 
 
 
* I feel the LAC region is recognized in the company commensurate to its contribution.
Strongly disagree Disagree Agree Strongly agree
 
 
 
* I believe we have effective communication between leadership and the LAC team regarding changes in the region.
Strongly disagree Disagree Agree Strongly agree
 
 
 
* There is effective communication within my team and the region overall.
Strongly disagree Disagree Agree Strongly agree
 
 
 
* I feel a sense of belonging to the greater FICO corporate community.
Strongly disagree Disagree Agree Strongly agree
 
 
 
Please enter any comments you may have on these topics.
   
 
 
 
SECTION 4
 
 
 
* I feel the LAC region has the appropriate staff commensurate to its contribution to the overall company.
Strongly disagree Disagree Agree Strongly agree
 
 
If not, what is missing?
   
 
 
 
* I receive the training and support necessary to do my job well.
Strongly disagree Disagree Agree Strongly agree
 
 
 
* I have the tools necessary to do my job well (includes SF.com, demos, presentations, marketing material, etc.)
Strongly disagree Disagree Agree Strongly agree
 
 
 
* I have access to the data required to understand how to best do my job and optimize my performance.
Strongly disagree Disagree Agree Strongly agree
 
 
 
* I have the infrastructure necessary to do my job well (includes office, internet, phones, computers, etc.)
Strongly disagree Disagree Agree Strongly agree
 
 
 
* I am compensated at least as well as my peers in the industry.
Strongly disagree Disagree Agree Strongly agree
 
 
 
* The company's benefits program is competitive with others in the industry.
Strongly disagree Disagree Agree Strongly agree
 
 
 
* The company's total benefits program meets my needs.
Strongly disagree Disagree Agree Strongly agree
 
 
 
Please enter any comments you may have on these topics.
   
 
 
 
SECTION 5
 
 
 
* If/When interviewed, most customers would rate our solutions and services:
Very poor Poor Average Good Excellent
 
 
 
* Customers´satisfaction is the best barometer for my performance.
Strongly disagree Disagree Agree Strongly agree
 
 
 
* We continue to stay close to customers even after a project is finished.
Strongly disagree Disagree Agree Strongly agree
 
 
 
* We are focusing on the right countries to sell in Latin America.
Strongly disagree Disagree Agree Strongly agree
 
 
Prioritize the top 5 countries with potential in the region.
   
 
 
 
* We are focusing on the right verticals in Latin America.
Strongly disagree Disagree Agree Strongly agree
 
 
Prioritize the top 3 verticals with potential in the region.
   
 
 
 
Please enter any comments you may have on these topics.
   
 
 
 
SECTION 6
 
 
 
* FICO´s products and solutions meet the needs of the Latin American market.
Strongly disagree Disagree Agree Strongly agree
 
 
 
* The distribution channels in place in the LAC region (i.e. direct sales & partners) are sufficient to meet regional sales goals and grow the business.
Strongly disagree Disagree Agree Strongly agree
 
 
 
* LAC region marketing is effective in increasing awareness of the FICO brand and driving qualified leads.
Strongly disagree Disagree Agree Strongly agree
 
 
 
* FICO´s Professional Services are priced competitively for the Latin American market.
Strongly disagree Disagree Agree Strongly agree
 
 
 
* FICO´s products and solutions are priced competitively for the Latin American market.
Strongly disagree Disagree Agree Strongly agree
 
 
 
* FICO´s Tools are priced competitively for the Latin American market.
Strongly disagree Disagree Agree Strongly agree
 
 
 
* FICO´s Applications are priced competitively for the Latin American market.
Strongly disagree Disagree Agree Strongly agree
 
 
 
* FICO´s Analytic Services are priced competitively for the Latin American market.
Strongly disagree Disagree Agree Strongly agree
 
 
 
* FICO´s solutions allow me to justify a premium over the competition.
Strongly disagree Disagree Agree Strongly agree
 
 
 
* I know what is the protocol if I want to change the price for the offered products and solutions.
Strongly disagree Disagree Agree Strongly agree
 
 
 
* I know where to find the standard prices for the offered products and solutions.
Strongly disagree Disagree Agree Strongly agree
 
 
 
Please enter any comments you may have on these topics.
   
 
 
 
Thank you for your input!