EP Company Survey 2009

1. Please identify your department:

Section I: Communication

2. I feel comfortable asking my coworkers a question or for help.

3. The different departments get back to me in a timely manner.

4. The "daily huddles" are effective.

5. My department's staff meetings are effective and help us move forward as a company.

6. Please provide any additional comments regarding the lines of communication at EP, along with suggestions for improvement.

Section II: Direct Report Managers (Please note "manager" refers to the person to whom you directly report)

7. My manager is accessible and responsive when I have a question.

8. My manager explains how I can correct my mistakes through feedback.

9. My manager effectively communicates information to me.

10. My manager provides me with praise when I do a good job.

11. My manager conducts himself/herself in a professional manner.

12. My manager treats each team member fairly.

13. My manager is a good leader.

14. Please provide any additional comments regarding your direct report manager, along with suggestions for improvement.

Section III: Department Heads (Please note "Department Head" refers to the individual who runs your department and who reports directly to the company executive, selecting from: Linda Howard, Flo-Mitchell Brown, Joy Ellis, Kay Kimmel, John Bell, Huw Holwill, Molly Musteric, Jennifer Bender, Franklyn Warren, Allen Kennamer, Ginger Galloway, Kent Harada, Louise Marino, Myfa Cirinna, Ron Cogan)

15. My department head is aware of what goes on in my department on a daily basis.

16. I feel comfortable approaching my department head.

17. My department head keeps us informed of the reasoning behind decision-making.

18. My manager and my department head communicate consistent messages.

19. My department head is a good leader.

20. Please provide any additional comments regarding your department head, along with suggestions for improvement.

Section IV: The Executive Team (Please note "Executive" refers to the highest ranking individual of your department, selecting from: Anita Geller, Chris Bradley, George Vaughan, Joe Giarrusso, John Minton, Mark Goldstein, Mike Hill, Mike Wofford or Steve Spiker)

21. My executive is making effective changes to improve our clients' and employees' experience.

22. I feel comfortable approaching my executive.

23. The Executive Team generally communicates consistent messages.

24. The Executive Team supports one another.

25. My executive is a good leader.

26. The EP Executives lead by example.

27. Please provide any additional comments regarding the Executive Team, along with suggestions for improvement.

Section V: Job Satisfaction

28. My job description has been clearly communicated to me.

29. My job description accurately reflects my role.

30. I am given deadlines to complete my workload.

31. I have a best friend at work.

31. I enjoy the overall experience of working at EP.

32. I would reccomend employment at EP to others.

33. I think my department is productive and efficient.

34. Please provide any additional comments regarding your current position and level of job satisfaction, along with suggestions for improvement.

Section VI: Culture

35. I am happy with the culture at EP.

36. I am kept informed about EP's future direction.

37. I enjoy the various ESOP activities at EP.

37. I understand how my work directly contributes to the overall success of EP.

38. The Wildly Important Goals (WIGs) are a useful tool for improving my department's performance.

39. Please provide any additional comments regarding the culture at EP, along with suggestions for improvement.

43. My department does a good job training employees on a regular basis so they have the skills necessary to do their job.

44. Additional/enhanced training on existing tools and applications would allow me to perform more efficiently.

45. Please provide any additional comments regarding the training you have received and the resources available to you, along with suggestions for improvement.

Section VIII: Benefits/ESOP

46. I understand the ESOP's long-term benefits.

47. I am satisfied with my base salary.

48. I am satisfied with EP's primary health care benefits (medical and dental).

49. I am satisfied with my overall compensation package (Base salary, bonuses, ESOP, medical and dental insurance).

50. Please provide any additional comments regarding your compensation package, along with suggestions for improvement.

Section IX: Customer Service

51. EP provides personalized customer service.

52. What ideas do you have to improve personalized service to our clients?

Section X: Evaluations

54. My evaluation accurately reflected my performance.

55. I understand the evaluation process.

57. I am given adequate feedback throughout the year about my performance from my direct report manager.

58. Please provide any additional comments regarding the evaluation process, along with suggestions for improvement.

59. Please provide any general feedback, along with overall improvements you would like to see throughout the company.

60. Which of the following do you think is the best way to commemorate and recognize the milestone anniversaries of your 300+ fellow employee owners who have been at EP for more than 5 years?

All employee owners with 5+ years of service at EP would have an anniversary plaque hung on the Burbank Office 1st floor wall that leads out to the patio. Stars would be placed on the plaques for employee owners reaching their 5 year anniversary. Those reaching their 10, 15, 20, 25, 30, etc., anniversaries (milestones) would have another star added to their existing plaque. Duplicate plaques would be sent to Central Casting, New York, and Florida for employees working in those offices. Note: Photos will be taken by professional photographer and those who do not wish to be photographed will have a silhouette.

A digital presentation of the milestone anniversaries would rotate on the Burbank Office 1st floor lobby monitor (presentations would be displayed in New York, Central Casting, and Florida as well). Each employee owner celebrating a milestone anniversary would have a screen in the presentation, along with a screen of 1-year anniversaries, plus a screen of all anniversaries for that month (replacing the printed anniversary boards in the lobby). Only retirees and those with 20+ years of service would have a plaque placed on the Burbank Office 1st floor wall that leads out to the patio. Note: Photos will be taken by professional photographer and those who do not wish to be photographed will have a silhouette.

Each employee owner would select a gift from a catalog to commemorate each milestone anniversary. The gifts could be anything from a special anniversary pin, a wine set, an engraved pen, computer accessories, travel items, etc.

60. Do you have any other suggestions to recognize milestone anniversaries?