Evaluation - Optimized Critical Thinking

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Which of these statements does NOT apply to the definition of Critical Thinking?

a) Critical Thinking entails effective communication and problem solving abilities.

b) Critical Thinking is the process of understanding how things influence one another within a whole. In organizations, systems consist of people, structures, and processes that work together to make an organization healthy or unhealthy.

c) Critical Thinking is the art of analyzing and evaluating thinking with an insight to improving it.

d) Critical Thinking is using our command of the elements of thinking to dynamically adjust our thinking to the demands and elements of each unique situation.

How is Critical Thinking thought of as a two-way street?

a) By encouraging brainstorming and problem solving in groups.

b) By not making assumptions and accepting others at face value.

c) By ensuring that Auditors are confident and Managers/Directors have an open mind to upward feedback.

d) By not only completing the audit but asking why do we care and/or why does the client care?

Why is Systems Thinking valuable?

a) Systems Thinking is valuable because it encourages thought about problems and solutions with an eye toward the long view.

b) Systems Thinking is valuable because it allows you to trust your own reasoning skills and see yourself as a good thinker.

c) Systems Thinking is valuable because it allows one to comprehend and express meaning or significance of wide variety of experiences, situations, data, events, judgments, conventions, beliefs, rules, procedures or criteria.

d) None of the above

True or False: A characteristic of those who excel at Critical Thinking includes tolerance to divergent views and self-monitoring for possible bias.

a) True

b) False

What does Inference mean to the Six Cognitive Skills?

a) State the results of one's reasoning; justify that reasoning in terms of evidential, conceptual, methodological, criteriological and contextual considerations upon which one's results were based; and to present one's reasoning in the form of cogent arguments.

b) Comprehend and express meaning or significance of wide variety of experiences, situations, data, events, judgments, conventions, beliefs, rules, procedures or criteria.

c) Assess the credibility of statements or other representations which are accounts or descriptions of a person's perception, experience, situation, judgment, belief or opinion; and to assess the logical strength of the actual or intended inferential relationships among statements, descriptions, questions or other forms of representation.

d) Identify and secure elements needed to draw reasonable conclusions; to form conjectures and hypotheses; to consider relevant information and to deduce the consequences flowing from data, statements, principles, evidence, judgments, beliefs, opinions, concepts, descriptions, questions or other forms of representation.

Which of the following is an example of Reasoned Judgment?

a) Branch Management does not understand the value of accurate and up to date customer information.

b) Customer information is not verified when requests are made in person.

c) 89% of customer information on the system is not up to date and reflects errors and omissions.

d) Customer information is verified by our phone representatives in each and in every call.

True or False: Arguments based on experience, observation or re-performance are best expressed deductively.

a) True

b) False

Which is NOT an example of relevance in reference to the key criteria for Critical Thinking?

a) How is this connected to the objective of the audit?

b) Is the sample selected truly representative of the population?

c) How likely is it that the identified risk will occur (if quantifiable)?

d) Why does that matter?

Which of the following correctly outline the stages of the Critical Thinking process?

a) Identify assumptions, check accuracy & validity, understand significance, take informed action

b) Identify assumptions, check accuracy & validity, take alternative perspectives, take informed action

c) Assess impact, identify assumptions, take alternative perspectives, take informed action

d) Assess impact, identify assumptions, understand significance, take informed action