This free survey is powered by QUESTIONPRO.COM
  1. Surveys
  2. 2012
  3. April
  4. E
  5. EYSatisfaction
0%
Exit Survey »
 
 
Hello,

You are invited to participate in our survey: Assessment of 2011 audit service quality. In this survey, participants are asked to complete a survey that asks questions about the overall quality and effectiveness of services delivered by Ernst & Young for further improvements. It will take approximately [Approximate Time] minutes to complete the questionnaire.

It is crucial for us to have a comprehensive and transparent feedback on your auditors' performance. If there is any sensitive information that you would no like to be communicated to Ernst & Young, please specify it in your comments.

If you have questions at any time about the survey or the procedures, you may contact Sonia Kleinert at 0041 44 878 8869 or by email at [email protected].

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
Please enter your name and function and your MFRP unit:
   
 
 
 
Please click one of the respective boxes below which best describes your opinion or level of satisfaction for all areas of service that you received from your auditors.

1. Audit organization

Was the audit appropriately planned in advance (e.g. planning meeting)?
 
Yes
 
No
 
 
 
Were audit timetable and procedures kept as previously agreed?
 
Yes
 
No
 
 
 
Did you receive a comprehensive list of items to be prepared for the auditors in advance?
 
Yes
 
No
 
 
 
How satisfied are you with the audit efficiency, i.e. the organization of the audit?
 
Very Satisfied
 
Satisfied
 
Dissatisfied
 
Very Dissatisfied
 
 
 
How effective do you consider the cooperation between internal and external audit?
 
Very Effective
 
Effective
 
Ineffective
 
Very Ineffective
 
No basis to evaluate
 
 
 
Please provide comments on the questions above:
   
 
 
 
2. Technical expertise

How satisfied are you that your auditor demonstrates insight into your business and industry issues?
 
Very Satisfied
 
Satisfied
 
Dissatisfied
 
Very Dissatisfied
 
 
 
How satisfied are you that your auditor constructs teams with the appropriate skills and technical expertise?
 
Very Satisfied
 
Satisfied
 
Dissatisfied
 
Very Dissatisfied
 
Survey Software Powered by QuestionPro Survey Software