Facilitator Survey- Learning Transfer

Please answer the following questions to the best of your ability.

If you have questions at any time about the survey or the procedures, please contact Stu Levine via email or blackberry.

Thank you very much for your time and support.

How important are the following skills, experiences, and attributes to the success of a business program facilitator, in their goal of helping clients achieve transfer of learning from the classroom to the work environment? Please note that you are not addressing your own aptitude in these areas, but your opinion of their overall importance.

	Very important	Important	Sometimes important	Rarely important	Never important
The number of years spent in a leadership role.

Having outside (non-Disney) leadership or other operations experience.

The gap of years since having left leadership or other operations positions for a facilitation role.

Level of higher education.

Story-telling ability.

Questioning and listening ability.

Understanding of content theory and objectives.

Membership and active participation in professional organizations.

Knowledge of, and/or experience with, the client’s industry.

Researching the client’s organization and/or industry.

Pacing to ensure time for active participant involvement.

Please re-address the same skills, experiences, and attributes in terms of your level of proficiency:

List what you consider to be the three most important attributes of a great facilitator, in regard to their ability to affect behavior change in their audience.

List at least one best practice (behavior-based, not a skill or attribute) for getting a higher level of engagement and/or behavior change from your audience.

How do you currently receive feedback about your effectiveness (ex. Peer, leader, client, self-evaluation, etc.)? How would you like to receive it?

Provide at least one suggestion for development in a specific area of opportunity (can be self-directed learning, department-sponsored training, outside training, etc.).