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  1. Surveys
  2. 2012
  3. November
  4. F
  5. Fairfax Juvenille Justice (Admin)
0%
Exit Survey »
 
 
3. Please indicate your job class. (check all that apply:
 
Probation Counselor I
 
Probation Counselor II
 
Probation Counselor III
 
Probation Supervisor I
 
Probation Supervisor II
 
Administrative Assistant II
 
Administrative Assistant III
 
Administrative Assistant 4
 
Administrative Assistant 5
 
Management Analyst I
 
Management Analyst II
 
Management Analyst III
 
Support Staff
 
IT Staff

 
 
 
4. Please write in your working title (i.e. intake officer, unit director, juvenile probation counselor, etc.)
   
 
 
5. It is recognized that there is a need for programs and services geared towards different cultures and ethnic groups. In the list below, please indicate whether you feel there are sufficient programs for the identified groups. (Check one for each row)
Not available Somewhat available, a few programs Readily available, several programs Not Sure
a. Latinos/Hispanics
b. African Americans
c. Asians/Vietnamese/Filipino/Korean
d. Middle Eastern
e. Indian/Pakistani
e. African/Somolian
f. Other
 
 
 
ABOUT THE COURT SERVICES UNIT WHERE YOU WORK
 
 
6. Please indicate the extent to which you agree or disagree with the following statements about your unit. (Fill in one for each row)
Strongly Disagree Disagree Neither Agree nor Disagree Agree Strongly Agree
a. I talk up this organization to my friends as a great place to work.
b. Since joining this organization, my personal values and those of the agency have become more similar.
c. The reason I prefer this organization to others is because of what it stands for; that is, its values.
d. My attachment to this organization is primarily based on the similarity of my values and those represented by the office.
e. How hard I work for this organization is directly linked to how much I am rewarded.
f. In order for me to get rewarded around here, it is necessary to express the right attitude.
g. My private views about this organization are different from those I express publicly.
h. Unless I am rewarded for it in some way, I see no reason to expend extra effort on behalf of this organization.
i. What this organization stands for is important to me.
j. If the values of the organization were different, I would not be as attached to this organization.
k. I am proud to tell others that I am a part of this organization.
l. I feel a sense of “ownership” for this organization rather than just being an employee.
 
7. Please indicate how much you agree or disagree with each of the following statements about the condition in and functioning of your unit.
Strongly Disagree Disagree Neither Agree nor Disagree Agree Strongly Agree
a. We have few difficulties in adequately staffing our office.
b. We have funding available to introduce new programs and/or initiatives if they are needed.
c. We have had to cut or significantly reduce programs and/or services due to funding constraints.
d. We have enough staff to meet the needs of this office.
e. We have trouble retaining highly competent staff.
f. Our staff frequently say that they are overworked and/or don’t have enough time to get done what they need to do.
g. Our staff lacks access to the training and development programs they need.
h. Our staff integrates new knowledge and techniques into their work to improve the way in which services are provided.
i. Our staff stays current with new techniques that relate to their jobs.
j. The training and development programs for our staff are of very high quality.
Strongly Disagree Disagree Neither Agree nor Disagree Agree Strongly Agree
k. Attending training and development programs is made a priority for our staff.
l. We would significantly expand/enhance certain programs and/or services if funding were available.
m. Our offices are designed to meet the specific needs of most of the important services and programs we run.
n. Our offices are well maintained and are kept fully functional.
o. We have the necessary physical space for the services and programs we run.
p. We have computers and information technology tools/resources to efficiently access offender records.
q. Our staff feels very comfortable using computers and information technology tools to do their jobs.
r. Our staff lacks the computer skills necessary to proficiently access offender records.
s. We regularly integrate new services, programs, and/or initiatives into our office operations.
t. Our programs, services, and/or initiatives are designed to address multiple offender needs.
u. We have a high level of coordination across units and/or departments when it comes to delivering services and programs to offenders.
v. We have significant challenges in generating the necessary political support for important priorities, new programs, and/or initiatives for offenders.
w. We have the support we need from communities for important priorities, new programs, and/or initiatives for offenders.
x. We have extensive collaborations/partnerships with external groups (e.g. outside service providers) that facilitate important priorities, new programs, and/or initiatives for offenders.
 
8. Please indicate how much you agree or disagree with each of the following statements about the conditions and functioning of your unit. (Please check one for each row)
Strongly disagree Disagree Neither agree nor disagree Agree Strongly agree
a. Ideas and suggestions from employees get fair consideration by management.
b. Managers and staff periodically meet and talk about what is working well and what isn’t to improve our performance.
c. Learning new knowledge and skills and using them in your job is highly valued by supervisors and managers.
d. We systematically measure important outcomes for this office that assess our performance.
e. Staff feel comfortable promoting different ideas or suggestions, even if they conflict with established policy or practice.
f. We have well-defined performance outcomes and specific plans in place for how to achieve them.
g. The formal communication channels here work very well.
h. Opportunities are provided for staff to attend training or other developmental opportunities.
i. Innovative actions and initiatives undertaken by staff are highly valued.
j. The informal communication channels here work very well.
Strongly disagree Disagree Neither agree nor disagree Agree Strongly agree
k. Employees are always kept well informed.
l. Information on new or best practices is made available to staff to use in their work.
m. Managers are open and willing to try new ideas or ways of doing things.
n. Employees always feel free to ask questions and express concerns in this facility.
o. There is a shared understanding of the changes needed to help CSU to achieve its long-term objectives.
p. There are discussions involving all of the staff about the vision of the office and ways to achieve it.
q. Staff generally feel comfortable discussing mistakes, errors, or problems with supervisors and managers.
r. Most staff here believe that they can have open discussions with supervisors and managers about work-related difficulties or problems.
s. Most staff are aware of and agree about where we should be in the future.
t. When mistakes or errors are made, managers tend to treat them as opportunities to learn rather than respond by using punishment.
 
9. Please indicate the extent to which you agree or disagree with the following statements about efforts to make changes in your unit. (Check one for each row)
Strongly Disagree Disagree Neither Agree nor Disagree Agree Strongly Agree
a. I’ve pretty much given up trying to make suggestions for improvements around here.
b. Changes to the usual way of doing things at this office are more trouble than they are worth.
c. When we try to change things here they just seem to go from bad to worse.
d. Efforts to make improvements in this office usually fail.
e. It’s hard to be hopeful about the future because people have such bad attitudes.
 
 
10. Please respond to the following statements about training in your unit and agency. (Check one for each row)
Strongly Disagree Disagree Neither Agree nor Disagree Agree
a. I have such a large workload that I do not have the time or motivation for new training.
b. I was satisfied with the training opportunities available to me in the last year.
c. I learned new =skills and/or techniques from training in the past year.
d. New policies and procedures learned in training are too difficult for me to implement with my current workload.
 
11. Please indicate the extent to which you agree or disagree with the following statements about your immediate supervisor. (Check one for each row)

My immediate supervisor...
Strongly Disagree Disagree Neither Agree nor Disagree Agree Strongly Agree
a. Inspires others with his/her plans for this unit for the future.
b. Leads by example.
c. Treats each of us as individuals with different needs, abilities, and aspirations.
d. Takes time to listen carefully to and discuss people’s concerns.
e. Encourages new ways of looking at how we do our jobs.
f. Gives special recognition to others’ work when it is very good.
g. Provides well-defined performance goals and objectives.
h. Stays well-informed in what is being done in my work group.
 
 
12. Please indicate the extent to which you agree or disagree with the following statements about coordination between different departments or units within this agency. (Check one for each row)
Strongly Disagree Disagree Neither Agree nor Disagree Agree Strongly Agree
a. People from different units who have to work together do their jobs properly and efficiently without getting in each other’s way.
b. Staff from different departments in this agency work well together.
c. Staff from other departments help out staff in ways that keep things running smoothly.
d. Staff from different departments work together to solve problems as they arise.
e. Staff in the field offices feels supported by staff at CSU administration.
f. Staff from CSU administration communicates well with staff in the different units.
 
13. Please indicate the extent to which you agree or disagree with the following statements. (Fill in one O for each row)
Strongly disagree Disagree Neither Agree nor Disagree Agree Strongly Disagree
a. We should show people who use drugs they will be punished severely if they don’t stop.
b. We should make sure delinquents get effective treatment for addictions and other problems while they’re in JDC/DJJ/JCC/ADC, or on supervision in the community.
c. We should keep delinquents in detention and off the streets.
d. We should use the “eye for an eye, tooth for a tooth” principle.
e. We should deter future offenders by severely punishing delinquents who are caught and convicted.
f. We should provide delinquents with treatment to address addiction, mental health, or other problems.
g. We should make sure that the treatment provided is matched to the client’s needs.
h. We should keep delinquents in detention to prevent them from committing new crimes.
i. We should provide more treatment, jobs, and educational programs in a correctional setting to address problems that often contribute to crime.
j. We should keep drug users in JDC and off the streets.
k. We should punish addicts to stop them from using drugs.
 
 
ABOUT YOU
 
 
 
14. Please give a description of an average day working in your position.
   
 
 
15. How many hours per week do you work in this position?
   
 
 
 
16. How long have you worked for CSU? (___Years___Months)ex. 1.6
   
 
 
 
17. CSU staff wear many hats. Please check only one of the following which you would consider as your primary role in CSU. We are interested in how you define your work and not your actual job title, training, education, or certifications. (Check one)
 
Probation agent that enforces the orders of the court.
 
Counselor
 
Case manager
 
Support staff
 
A supervisor/manager of other DJJ staff
 
Administrator
 
 
 
18. What is the highest academic degree you hold? (Check one)
 
HS diploma
 
Associates
 
Bachelors
 
Masters
 
RN/LPN
 
PhD
 
Other (Specify)
 

 
 
 
19. Do you hold any professional credentials, certifications, or licenses?
 
No
 
Yes
 
If yes, please specify:
 

 
 
20. How would you describe yourself? (Check all that apply)
 
White/Caucasian
 
Black/African-American
 
Hispanic/Latino
 
Asian/Pacific Islander
 
American Indian/Alaska Native
 
Other (Specify)
 

 
 
 
21. What is your age?
   
 
 
 
23. What is your gender
 
Male
 
Female
 
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