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Surveys
2010
November
F
FleetCare - Owners
FleetCare - Owners
Precision FleetCare Customer Survey
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Thanks again for participating in our brief customer survey. The survey should take less than five minutes to complete.
All you need to do is rate your satisfaction on what we believe are the most important features and benefits of belonging to Precision FleetCare. You'll also be able to give us more detailed feedback if you choose to do so.
Please start the survey now by clicking on the
Continue
button below.
Overall, how satisfied are you with Precision FleetCare?
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
Time savings
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
No Opinion
Convenient locations
Quick turn-around
Repairs done right the first time
Preventive Maintenance
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
No Opinion
On-line vehicle maintenance histories
Oil-change status reports
Inspections and recommendations
Invoicing and Administration
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
No Opinion
Timeliness of invoices
Accuracy of invoices
Ability to contact someone with questions
Following authorization instructions
Pricing
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
No Opinion
Overall competitiveness of pricing
Price of routine maintenance
Price of repairs
What do feel is the most valuable benefit of participating in the Precision FleetCare program?
What do we need to do better?
Would you recommend Precision FleetCare to a friend or colleague?
Definitely Would Not
Probably Would Not
Neutral
Probably Would
Definitely Would
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