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Dear Colleagues,
On May 1st, SHOWTIME has been using Fraxion Spend Management across our offices for 6 months. Yes, it really has been 6 months!
As part of our continual commitment to ensure our purchasing process is operating as it should, we are conducting an online survey giving you, the Fraxion user, an opportunity to provide feedback about our processes and how Fraxion has affected your day to day work.
We would very much appreciate if you can take a few minutes from your busy day to complete it. The results will enable us to offer "refresher" training sessions. It will also provide feedback to Fraxion for any future upgrades & improvements to the system.
Many thanks in advance for your participation,
Jane & Louella
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| 1. How often do you use Fraxion? |
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| 2. Do you find Fraxion user-friendly and easy to navigate? |
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| 3. Has Fraxion reduced the time taken to obtain approval for purchases? |
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| 3a. If there has been a delay in approvals, why and where did the delay originate? | | |
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| 4. Do you think Fraxion has improved the purchasing process within Showtime? |
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| 4a. Please give your reasons why the process has not improved? | | |
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| 5. Do you have / use your departmental crib sheets to ensure the GL code is correct? |
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| 6. Do you know where to find the crib sheets? |
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| 7. Do you understand the purpose of the crib sheets? |
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| 8. When do you generally raise a request within Fraxion? |
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| 9. As a requestor, do you attach supporting documents to your requests? |
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| 10. As a requestor, do you use the “Fraxion budget tool” to check the budget value for the period before submitting your request for approval? |
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| 11. Do you approve requests? |
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| 12. As an approver, do you check & validate the supporting documents attached to requests? |
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| 13. As an approver, do you use the “Fraxion budget tool” before approving requests? |
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| 14. As an approver, do you check the details of the line items submitted, especially the GL code? |
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| 14a. Why do you NOT check the details of the line items submitted? | | |
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| 15. As an approver / cost centre owner do you find that Fraxion provides you more visibility regarding ALL expenditure? |
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| 15a. What information on expenditure is missing? | | |
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| 16. How do you generally issue the purchase order document to the supplier? |
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| 17. Are you unsure when to receipt requests within Fraxion? |
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| 18. Do you know how to receipt within Fraxion? |
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| 19. Do you submit your employee expenses within Fraxion? |
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| 20. Do you find raising expense claims easier than the paper-based process? |
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| 20a. Why is it not easier to enter expense claims in Fraxion? | | |
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| 21. Do you submit petty cash claims within Fraxion? |
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| 22. Do you find raising a petty cash claim easier within Fraxion? |
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| 22a. What issues do you encounter with petty cash claims? | | |
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| 23. Do you use any reports within Fraxion? |
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| 24. What is your overall rating of Fraxion? |
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| 25. How do you think Fraxion can be improved? | | |
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| 26. Do you have any other comments about Fraxion and/or the purchasing process? | | |
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| 27. Do you need more Fraxion training? |
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| As you have indicated that you would like more training please provide the following details |
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| The Fraxion module(s) that you require additional training: |
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