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  2. 2010
  3. July
  4. F
  5. FSE survey 2010
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Exit Survey »
 
Answer the following questions about Technical Service Coordinators in Service Admin
Very Much Agree Agree Neutral Disagree Very Much Disagree
Overall my Service Admin Technical Coordinator does a good administrative job.
My Service Admin Technical Coordinator provides clear input on incorrect entries on my work/expense reports.
Once received, My Service Admin Technical Coordinator processes my work and expense reports in a timely manner.
My Service Admin Technical Coordinator uploads my service order for service work in time for me to prepare my work/expense reports.
The Project Mgr uploads my service order for project work in time for me to prepare my work/expense reports.
The Mkit/Training Coordinator uploads my service order for mkits and training in time for me to prepare my work/expense reports.
The SMART super user makes time to answer questions, provide additional training with SMART so I can submit my work/expense reports.
 
 
About how long does it take to get your questions/issues resolved normally?
Less than a day between 1-3 days between 3-5 days more than a business week I rarely or never get my qustions/issues resolved
Service Admin Technical Coordinators
Mkit/Training Coordinator
 
 
How many times do you have to contact your coordinator before your coordinator responds back?
Once Twice Three times More than 3 times
Service Admin Technical Coordinators
Mkit/Training Coordinator
 
 
Please provide general comments about Service Admin Technical Coordinators (EXCLUDES spare parts, mkits/training coordinators).
   
 
 
 
Please provide general comments about the mkits/training coordinators (EXCLUDES Service Admin Technical Coodinators).
   
 
 
Answer the following questions about Planning
Very Much Agree Agree Neutral Disagree Very Much Disagree
There is a focus on me receiving my scheduled training
My scheduled vacation time is honored
(Excluding breakdowns) there is a focus on scheduling engineers further out
 
 
Answer the following questions related to the spare parts coordinators working for Ed Barnett.

Very Much Agree Agree Neutral Disagree Very Much Disagree
The Spare Parts Coordinators respond to my requests in a timely manner.
The Spare Parts Coordinators provide answers or results for all my parts requests.
 
 
 
Please provide general comments about the Spare Parts Coordinators
   
 
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