Fully managed vs Co-managed

Many ZeroLag customers experience confusion and/or dissatisfaction as the result of misunderstandings about the important differences between fully managed and co-managed hosting environments. In an effort to dispel this confusion, we will be creating some enhanced documentation to educate and inform customers about these differences.

We need your perspective on what information should be included in this documentation. Please answer the following questions to the best of your ability. All answers to this survey will be compiled and compared, and utilized to shape the content of the final document.

If you have questions at any time about the survey or the procedures, you may contact George White at 818-396-8998 or by email at the email address specified below.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

What are the top questions customers ask when it comes to deciding between a co-managed and fully managed environment?

What are the most common issues that come up after a customer chooses a co-managed environment?

What are the most common issues that come up after a customer chooses a fully managed environment?

What are the key differences between a co-managed and fully managed hosting environment? Is it all about root, or are there other important differences?

Who should choose a co-managed environment, and why?

Who should choose a fully managed environment, and why?

What are the advantages and disadvantages of a co-managed environment?

What are the advantages and disadvantages of a fully managed environment?

Is there any other information you think should be mentioned in a document that explains the difference between co-managed and full managed environments?