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Surveys
2013
January
G
GEMA EUROPE
GEMA EUROPE
GEMA EUROPE SRL UK BRANCH
0%
Exit Survey
Overall, I am satisfied with the way GEMA perfomed on this project.
Strongly agree
Somewhat agree
Neither agree os disagree
Somewhat disagree
Strongly disagree
N/A, we dont have projects
GEMA service representatives adhere to professional standards of conduct.
Strongly agree
Somewhat agree
Neither agree os disagree
Somewhat disagree
Strongly disagree
N/A
GEMA service representatives act in my best interest.
Strongly agree
Somewhat agree
Neither agree os disagree
Somewhat disagree
Strongly disagree
N/A
Overall i am satisfied with the GEMA service representatives
Strongly agree
Somewhat agree
Neither agree os disagree
Somewhat disagree
Strongly disagree
N/A
The GEMA account manager is knowleageable and professional.
Strongly agree
Somewhat agree
Neither agree os disagree
Somewhat disagree
Strongly disagree
N/A
The GEMA account manager is making positive contribution to my business.
Strongly agree
Somewhat agree
Neither agree os disagree
Somewhat disagree
Strongly disagree
N/A
The GEMA account manager responds to my inquiries in a timely manner.
Strongly agree
Somewhat agree
Neither agree os disagree
Somewhat disagree
Strongly disagree
N/A
I am happy with the GEMA customer service level.
Strongly agree
Somewhat agree
Neither agree os disagree
Somewhat disagree
Strongly disagree
N/A
My calls are answered immediatelly. It is easy to get through to customer service.
Strongly agree
Somewhat agree
Neither agree os disagree
Somewhat disagree
Strongly disagree
N/A
Other
Are your orders processed correctly and in timely manner?
Strongly agree
Somewhat agree
Neither agree os disagree
Somewhat disagree
Strongly disagree
N/A
Other
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