This free survey is powered by
  1. Surveys
  2. 2014
  3. March
  4. G
  5. GGG
0%
Exit Survey
 
 
What method do you usually use to place your orders?
 
With a customer service rep
 
With my sales rep
 
On-line computer order system
 
Other
 
 
Please rate the service performance of (Company) compared with your next largest supplier in each of the service areas olisted.
First, rate our performance:
Much Worse Worse Same Better Much Better
Timeliness of deliveries
Condition of delivered product
Damage
Accuracy of order fill
Handling of your phone orders
Phone answered immediately -- available lines
Accuracy of invoices
Ability to fill orders completely
Overall rating of the company
Appearance of company personnel and vehicles
Promotional effectiveness
Display effectiveness
Discounting policies
Clarity of price list information
 
 
 
Do you usually pick up your orders?
 
Yes
 
No
 
 
 
If "Yes," are you treated courteously at the loading platform?
 
Yes
 
No
 
 
 
Approximately what is the total monthly purchase of all (type of products) from all your suppliers?
 
Under Rs50,000
 
Rs50,000 - Rs75,000
 
Rs75,000 - R1,00,000
 
Rs1,25,000 - Rs1,50,000
 
Rs1,75,000 - Rs2,00,000
 
Rs2,25,000 - Rs2,50,000
 
Over Rs2,50,000
 
 
 
If you could change or improve just one thing about (Company) what would it be?
   
 
 
 
Approximately what percentage of your total annual (product) purchases go to (Company)?