Group dining experiences

Hello:
You are invited to participate in this survey. A survey which assesses customer service for groups dining at restaurants. In this survey, approximately 100 people will be asked to complete a survey that asks questions about group dining customer service experience. It will take approximately 5-10 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Elizabeth by email at the email address specified below.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

* How often do you eat at restaurants?

* Have you dined out as part of a group? (4 people or more)

Yes

* Do you regularly dine out as part of a group?

Yes

Please indicate your level of agreement or disagreement with the following statements:

Strongly Disagree

Strongly Agree

* I experienced a good level of experience when dining as part of a group

* A server was there to take our order quickly

* Enough menus were provided

* The menu was explained well

* All the food orders were correct

* Our server coordinated the timing of our courses perfectly

* Thinking back to your last group dining, approximately how many people dined with you?

* Please list the restaurants you have dined at as part of a group

* When do you usually dine?

Please indicate the following:

* Gender :
* Age :
Employment Status :

Please provide any Comments/Suggestions about how you feel restaurants could do better to improve service for groups

Student conducting research