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  1. Surveys
  2. 2010
  3. June
  4. G
  5. Groups and Tech Adoption - G/F
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Hello:
You are invited to participate in our survey that examines perceptions of technology adoption and group beliefs. It will take approximately 20 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. If you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Sean at 618-453-7891 or by email at [email protected].

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

 
 
 
 
Are you presently employed?
   
 
 
 
How many years have you been using computers?
   
 
 
 
How often do you use technology?
 
Once a year
 
Once a month
 
Once a week
 
Once a day
 
Multiple times every day
 
 
 
In terms of the preceding question, list the types of technology you use
   
 
 
 
Age?
   
 
 
 
Gender?
 
Male
 
Female
 
 
 
Country of birth
 
USA
 
Other
 
 
 
Ethnicity
 
Caucasian (white)
 
African American
 
Asian American
 
Hispanic
 
Other
 
 
 
 
Instructions: Please carefully read the following information. Imagine yourself as the employee and visualize the situation and how you would feel.

Background Information: You are currently an employee of a major call center. You have been at your current position as an entry level technician for about 2 years. Recently competition has been fierce as more companies are entering the market and more call centers are being outsourced overseas where it is cheaper to provide service. The company has recently been discussing the adoption of a new application that will allow them to better compete with their competitors.

Scenario: The workday begins as usual until about 11:00 a.m. The company sends out an e-mail that you and your fellow employees are to report to the conference room for an announcement from management. You get up from your desk and walk down the hallway to the conference room where you and the rest of your fellow colleagues gather in the conference room. Upon entering the conference room you find your boss seated at the head of the table along with another man in a suit. After everyone enters the room, your boss introduces the gentleman as technical consultant who will be introducing and helping with the implementation of a new product. The product is a new application for the call system that will make serving customers much easier and more efficient (reduce service time from 15 to 5 minutes).

The consultant begins talking about the product and explaining the details of how to use the new product. He also explains how the product will be different from your old application and how it will benefit you and the customers. He also explains, upon being asked from a fellow employee, that the system will be implemented immediately.

The consultant finishes his presentation and you and your fellow employees leave the conference room to head back to your computer terminal. Upon walking back to your terminal, you begin thinking about how this new application will change your job
 
 
 
Instructions: Upon reflection, please carefully answer the following questions based on how you would feel in the current situation.

Please circle the answer that best describes your beliefs toward the previously described technology
 
 
I believe this type of technology is:
1 (Non-Essential) 2 3 4 5 6 7 (Essential)
1
 
 
I believe this type of technology is:
1 (Trivial) 2 3 4 5 6 7 (Fundamental)
2
 
 
I believe this type of technology is:
1 (Insignificant) 2 3 4 5 6 7 (Significant)
3
 
 
I believe this type of technology is:
1 (Unimportant) 2 3 4 5 6 7 (Important)
4
 
 
I believe this type of technology is:
1 (Not Needed) 2 3 4 5 6 7 (Needed)
5
 
 
I believe this type of technology is:
1 (Irrelevant to me) 2 3 4 5 6 7 (Relevant to me)
6
 
 
I believe this type of technology is:
1 (Of no concern to me) 2 3 4 5 6 7 (Of concern to me)
7
 
 
I believe this type of technology is:
1 (Doesn't matter to me) 2 3 4 5 6 7 (Matters to me)
8
 
 
I believe this type of technology is:
1 (Means nothing to me) 2 3 4 5 6 7 (Means a lot to me)
9
 
 
 
Now please circle the answer that best describes your attitude toward the previously described technology
 
 
I believe this type of technology is:
1(Useless) 2 3 4 5 6 7 (Useful)
1
 
 
I believe this type of technology is:
1 (Bad) 2 3 4 5 6 7 (Good)
2
 
 
I believe this type of technology is:
1 (Worthless) 2 3 4 5 6 7 (Valuable)
3
 
 
I believe this type of technology is:
1 (Terrible) 2 3 4 5 6 7 (Terrific)
4
 
 
 
Finally, please write the answer that best describes your feeling for each question
 
 
 
Strongly Disagree Moderately Disagree Neutral or Uncertain Moderately Agree Moderately Disagree
I’d rather work alone than work with others
I’m more comfortable working by myself rather than as part of a group.
I generally prefer to work toward group goals rather than individual goals.
I prefer group work to individual work.
Whenever possible, I like to work with others rather than by myself.
Groups usually outperform individuals.
Groups often produce much higher quality work than individuals.
Generally speaking, groups are highly effective.
Assigning work to a group is a recipe for disaster.
Group projects usually fail to match the quality of those done by individuals.
Strongly Disagree Moderately Disagree Neutral or Uncertain Moderately Agree Moderately Disagree
It would be foolish to expect a group to outperform the same number of individuals working alone.
I trust other people to work hard on group tasks.
I am always reluctant to put my fate in the hands of other group members.
Most people can be trusted to do their fair share of the work.
Most people loaf when working on a group task.
It is naive to think that other group members will live up to their promises
 
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