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Surveys
2015
October
H
Hardware
Hardware
0%
Questions marked with an
*
are required
Thanks for participating in this important survey. The purpose is to understand how we can improve our service. Your honest, candid responses are critical to the success of this study. This survey should take about 5 minutes to complete.
- The MINDBODY Research team
*
What hardware have you purchased from MINDBODY in the past year?
USB Credit Card Reader
Mobile Credit Card Reader
Electronic Cash Drawer
Label Printer
Thermal Receipt Printer
Wired Scanner (Handheld)
Wireless Barcode Scanner
Mobile Barcode Scanner
N/A - I didn't purchase any hardware
Overall, how satisfied were you with the following hardware experiences?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
N/A
*
Ordering/purchasing the hardware
*
Amount of time to receive the hardware
*
Unpacking the hardware
*
Setting up the hardware
*
Using the hardware
*
Which piece(s) of hardware (if any) have you had issues with?
USB Credit Card Reader
Mobile Credit Card Reader
Electronic Cash Drawer
Label Printer
Thermal Receipt Printer
Wired Scanner (Handheld)
Wireless Barcode Scanner
Mobile Barcode Scanner
N/A I didn't experience any issues!
What issues have you had with your ? (Your feedback will help us improve this experience!)
What issues have you had with your ? (Your feedback will help us improve this experience!)
What issues have you had with your ? (Your feedback will help us improve this experience!)
What issues have you had with your ? (Your feedback will help us improve this experience!)
What issues have you had with your ? (Your feedback will help us improve this experience!)
What issues have you had with your ? (Your feedback will help us improve this experience!)
What issues have you had with your ? (Your feedback will help us improve this experience!)
What issues have you had with your ? (Your feedback will help us improve this experience!)
*
We may want to followup with a call to learn more. Would you be interested in chatting with us for ten minutes? (As a thank you for chatting, we'll send you $20 to Amazon.com!)
Yes
No
*
Name
*
Business/Client ID
*
Email Address
*
Phone Number
*
What type of devices are you using your hardware with?
iPhone
Android Phone
Mac laptop/desktop
PC laptop/desktop
iPad
Android tablet
Other
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