Helpdesk

What is your current role within your organization?

What types of tasks do you do on a day to day basis?

What tasks do you do on a daily basis relating to Citrix products/components?

How familiar were you with XenApp and XenDesktop products prior to attending training?

Which topics from the class do you think will make you more efficient in your job?

What tasks do you do frequently that were not covered in the course?

What would you change about the courseware/lab environment?

Would you recommend this course for a Helpdesk Administrator? If no, why?

How can we improve this course and student experience?