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  1. Surveys
  2. 2010
  3. September
  4. H
  5. How strategic are Information Systems in the organ
0%
Exit Survey »
 
 
1. Number of Company Employees:
 
100 or less
 
101 to 250
 
251 to 500
 
251 to 500
 
501 to 1000
 
1001 to 5000
 
5001 to 10,000
 
over 10,000
 
 
 
2. Please select your organization type
 
Manufacturing
 
Wholesales, distributor, retailing
 
Insurance
 
Health/Medical Service
 
Banks
 
Government
 
Other
 
 
 
 
3. Respondent's Title
 
CEO
 
CIO
 
Manager
 
Head of Department
 
Other
 
 
 
 
IS function name
   
 
 
 
5. Title of the head of the IS function:
 
CIO
 
Manager of IS/IT
 
Director Of IS
 
Head of IS/IT
 
Other
 
 
 
 
6. Number of IS/IT Employees:
 
10 or less
 
11 to 50
 
51 to 200
 
over 200
 
 
 
7. Years of company IS/IT experience:
 
Less than 5 years
 
5 to 10 years
 
11 to 20 years
 
21 to 30 years
 
over 30 years
 
 
The following statements are related to the information systems available to the business unit. Please indicate the extent to which you agree or disagree by selecting the appropriate number against each and only consider systems that have been in use for at least one year.
Strongly disagree Disagree Neutral Agree Strongly agree
1. The systems used in the business unit assist in the identification of new business opportunities
2. The systems used in the business unit help us introduce various products and/or services in our market (or markets)
3. The systems used in the business unit help us identify companies we may be interested in acquiring
4. The systems used in the business unit, by allowing us to keep track of our competitors, assist us in pre-empting them if necessary
5. The systems used in the business unit assist us in identifying operations (e.g. products or services) in the later stages of their life cycle which should be strategically eliminated (e.g., divested)
6. The systems used in the business unit give us the information we need to grasp opportunities that come our way
7. The systems used in the business provide us with information to defend our market position
8. The systems used in the business unit support effective coordination among functions (e.g. finance and marketing)
9. The systems used in the business unit often have been adopted in order to defend our market position
10. The systems used in the business unit enable us to develop stronger ties with major customers
Strongly disagree Disagree Neutral Agree Strongly agree
11. The systems used in the business unit have been updated to reflect technological changes in our competitors’ system
12. The systems used in the business unit improve the efficiency of our business operations
13. The systems used in the business unit provide us with a considerable degree of bargaining power with respect to our customers
14. The systems used in the business unit help us maximize the efficiency of our business operations
15. The systems used in the business unit help us establish strong market links in general (e.g. with customers)
16. The systems used in the business unit help us take calculated business risks
17. The systems used in the business unit provide sufficiently detailed information to support conservative decision making
18. The systems used in the business unit provide us with the facts and figures we need to support our day-to-day decision making
19. The systems used in the business unit help us rapidly adjust and modify our services and products
20. The systems used in the business unit help us be (or become) one of the top organizations in our market (or markets)
21. The systems used in the business unit help us stay ahead of (or catch up with) the competition
22. The systems used in the business unit assist us modifying our services relative to the competition
 
The following statements are aimed to probe your organization’s current position in respect of each of the 7’S’s (Strategy, Structure, Systems, Staff, Style, Skills and Super-ordinate goals). Please indicate your level of greement for each statement:
Strongly disagree Disagree Neutral Agree Strongly agree
Our IS&IT strategy concerning ONLY the acquisition of hardware/software
Our IS&IT strategy is linked to its Business strategy
Our business management appreciate a need for comprehensive IS/IT planning
We actively seeks opportunities for the strategic use of information to gain competitive advantage
We primarily focus on the integration and coordination between IS department and the users of IS/IT
We primarily focus on determining and meeting the user's information needs
Computing is largely an individual activity on unconnected micros
Information systems (IS) are primarily servicing the accounting and finance functions
Existence of many systems that overlap in purpose and a heavy maintenance load.
Adequate IS covering most major day-to-day business activities are in place, albeit without compatibility or integration
Strongly disagree Disagree Neutral Agree Strongly agree
Adequate IS covering most major day-to-day business activities are in place and are fully integrated with one another
Information systems (IS) are installed in a coordinated, as opposed to ad hoc, way
Managers receive adequate information for the control of their function
Managers receive adequate information for longer-term planning
The majority of IS are intended (used mainly) to add a value to organizational products/services and to provide a strategic advantage
Computer-based links with government, suppliers, customers, etc. are in place " i.e.: inter-organizational systems"
Ownership of IS rests with end-users
The IS function adopts a technical emphasis
The IS function has adequate expertise in systems development methodologies, structured techniques etc.
The IS function has adequate technical skills
Strongly disagree Disagree Neutral Agree Strongly agree
The IS function has adequate project management skills
The IS function adopts an entrepreneurial/(product/project) champion style
The IS function has adequate business skills
The IS function has adequate people skills
The IS function is considered to be an important part of the business team that works together with it to keep the organization successful.
The IS function adopts a democratic/dialectic style that insures a proper understanding and cooperation between IS staff and the rest of the organization.
The IS function has to defend its role against
senior management concerns
A high degree of collaboration takes place
between the IS function and served departments
Strongly disagree Disagree Neutral Agree Strongly agree
The IS function seeks opportunities for the strategic use of IS/IT
The IS function has devolved IS responsibility
to line departments while keeping IS/IT strategy development and implementation
Interactive planning, harmonious relationships and interdependence team work are the predominant values.
Business analyst are presently available in the organization either employed or contracted
Systems analyst/designer are presently available in the organization either employed or contracted
Programmer are presently available in the organization either employed or contracted
Database administrator are presently available in the organization either employed or contracted
Information systems planner are presently available in the organization either employed or contracted
Information analyst (business and IS planner) are presently available in the organization either employed or contracted
Network manager are presently available in the organization either employed or contracted
User support are presently available in the organization either employed or contracted
Technical support are presently available in the organization either employed or contracted
Project manager are presently available in the organization either employed or contracted
The organization has an IS/IT Head that is a member of a board of directors
 
 
 
Much Worse (1) (2) Normal (3) (4) Much Better (5)
Reputation among major customer segments
Frequency of new product or service introduction
Return on investment
Net profit
Technological development and/or other innovation in business operations
Product quality
Market share gain
Revenue growth
 
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