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Surveys
2012
November
I
IDM_ Tracey Jamison
IDM_ Tracey Jamison
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Overall, how would you rate the level of service provided by Tracey Jamison?
Excellent
Above Average
Average
Below Average
Poor
How helpful was Tracey in answering your questions regarding FMLA leaves?
Outstanding
Extremely Helpful
Somewhat Helpful
Not very helpful
Not at all helpful
How promptly did Tracey return telephone calls or email messages?
Within 24 hours
Within 48 hours
Within 72 hours
More than 3 days
Did not return communication
How prompt was Tracey returning employees back into an active status in PeopleSoft excluding payroll Monday and Tuesday?
Within 24 hours
Within 48 hours
Within 72 hours
More than 3 days
Did not enter employees back to active service in PeopleSoft
How often did Tracey make you aware of LOA paperwork that was incomplete?
Very Often
Often
Somewhat Often
Not very often
Not at all
Within what timeframe does Tracey place employees in a leave status in PeopleSoft excluding payroll Monday and Tuesday?
Within 24 hours
Within 48 hours
Within 72 hours
More than 3 days
Did not place employee on leave status in PeopleSoft
Were Tracey's answers to your questions helpful and easy to understand?
Most of the time
Some of the time
Hardly ever
Not at all
Did Tracey's attitude and behavior reflect THR’s mission, vision, values and promise?
Consistently modeled mission, vision, values, and promise
Sometimes modeled mission, vision, values, and promise
Rarely modeled mission, vision, values, and promise
Please provide comments on areas that can be improved by Tracey Jamison.
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