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  1. Surveys
  2. 2009
  3. July
  4. I
  5. Information Seeking Behavior
0%
 
 
1. Hello:
You are invited to participate in my survey to determine end-user information seeking behavior. This survey asks questions about the information sources that you refer to learn a new software application or solve a problem to complete a specific task using a software application. It will take approximately ten minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for me to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Prasanna Bidkar at by email at [email protected]

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
2. What is your country of residence?
 
United States of America
 
India
 
Europe
 
Other
 
 
 
3. Type of User
 
I use computers mainly to develop software applications and web sites.
 
I use computers mainly to perform everyday job tasks.
 
I use computers only for web surfing and other casual purposes.
 
 
 
4. Time you spend using computer each day
 
Less than 2 hours.
 
2 to 6 hours.
 
More than 6 hours.
 
 
 
5. How will you rate your general computer usage skill (1 - beginner; 8 - expert)
 
 
 
6. The operating system of the computer you use most
 
Apple Macintosh
 
UNIX/LINUX
 
Microsoft Windows
 
 
 
7. How often do you learn or use new software applications?
 
At least one each year.
 
At least one every 6 months.
 
At least one every quarter.
 
At least one each month.
 
 
8. Your 1st choice of information source

Instructions
 
Online Help
 
Colleague
 
World Wide Web
 
Call Product Support
 
 
 
9. Your 2nd choice of information source
 
Online Help
 
Colleague
 
World Wide Web
 
Call Product Support
 
 
 
10. Your 3rd choice of information source
 
Online Help
 
Colleague
 
World Wide Web
 
Call Product Support
 
Please contact [email protected] if you have any questions regarding this survey.
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