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INFORMATION VALUE SURVEY

Impact of Information Management on Business Performance

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There are 51 questions(!) but please persevere as I'm sure that in the end the result will be rewarding and of value.

IT Practices

Your Name

Our company is extremely good at:

Providing effective PC based systems and networking including email, office applications, presentations, purchase order systems and HR systems?

Ensuring the necessary IT support functions are available to respond in a timely and effective fashion to handle PC based problems and answer queries about the IT systems?

Using IT to provide effective systems and tools to manage information overload, for example storing emails and publishing unstructured documents?

Giving sufficient disk space to carry out your work and provide ways of archiving and restoring files efficiently?

Providing the IT hardware and networking for technical based systems e.g. interpretation, reservoir modelling clustering, databases?

Ensuring the necessary IT support functions are available to respond in a timely and effective fashion to handle technical systems based problems, including application related queries, license and software upgrades?

Providing the IT infrastructure for innovation e.g. evaluation of new applications and hardware?

Training new starters to use the IT systems and introducing new systems for existing users?

Setting up, either, the IT environment in new overseas sites or new offices, or accessing systems remotely, communicating with rig-sites or platforms, or providing networking between sites?

Using IT to ensure all files and data is stored securely and is protected from loss of damage?

Our company is extremely good at:

Using IT to facilitate the automation of business processes and integrating processes together e.g. purchase ordering, invoice processing, new joiners and leavers, health and safety management and reporting?

Using IT to allow managers and employees to communicate and share information across the company or to provide information about the company and its policies and procedures e.g. management reporting, KPI’s, lessons learned, Intranets, policies?

Using IT to link processes and share information with suppliers, contractors or partners e.g. technical meetings, invoice processing, engineering hubs, hosting applications?

Using IT to provide access to external data sources (e.g. CDA) or information sources e.g. publications, news feeds, technical libraries, licence rounds, country & political information, petroleum tax regimes?

Providing the IT infrastructure and development resources to integrate information and data sources together using bespoke development, middleware and centralised databases e.g. portals, SOA, OpenSpirit?

Information Management Practices

Our company is highly effective at detecting, identifying and providing access to information on:

The economic, social and political changes affecting business conditions in all countries we have an interest in e.g. changing tax environments, operating costs, security considerations, political issues and economic embargoes, environmental considerations, new licence opportunities?

Competitor’s innovations e.g. new oil and gas plays, technical knowledge, deep water engineering, enhanced recovery?

Suppliers and partners delivering capabilities e.g. new exploration methods such as electromagnetic, new logging techniques, new software systems, software upgrades, new visualisation capabilities?

Our company is extremely good at:

Providing an information management organisation and culture that governs and assures the data and information being handled throughout the whole organisation, and ensures that compliance (internal and external) is observed?

Planning when new data and information is expected and will need loading, processing and analysing e.g. collecting information for licence rounds, defining requirements for managing data and information for engineering projects, collecting and distributing information for drilling new wells, licence acquisitions and divestments?

Identifying what types of data and information are to be collected, how they should be collected and organised e.g. analysing and defining information and data flows for physical and electronic items, identifying what are the critical or key pieces of data and information used in business processes, the existence of timely data loading services, and coordinating the data flow around the organisation?

Filtering information to prevent overload e.g. providing employees with easy ways to search for key, important and relevant data or information, and tagging information by its relevancy, importance and quality?

Collecting real-time data from well-site and field operations, and engineering operations to optimise the drilling, production and maintenance of assets?

Identifying and sharing key knowledge sources (internal and external) e.g. providing portals to view different sources of information together, communities or networks for knowledge sharing, enterprise wide searching?

Providing training to help users get the most value out the company’s data and information e.g. new starter inductions, online help and advise, 1-2-1 session @ deskside?

Don't give up now it's just round the next corner!

Our company is extremely good at:

Indexing and organising information so it is easily found, shared and stored for later reuse e.g. standardised and common indexing and metadata for electronic and hardcopy information, standard and controlled fileshares and/or document management classification, common file naming standards and document control?

Linking and integrating databases within and across business units e.g. linking master stores to project stores, linking drilling well information to subsurface groups, handing over engineering project data to operations?

Applying standards and procedures to control and manage the quality and consistency of data across data stores e.g. seismic, well and engineering technical standards, document control numbering and procedures?

Providing an architecture that controls and manages data in master, project and working data/information stores e.g. the existence of master seismic and well repositories, critical business documents in document management systems?

Controlling and organising unstructured data that supports the making of business decisions (in conjunction with structured data) e.g. identifying and publishing key business documents?

Providing training for accurately organising information e.g. do staff know where and how to store information correctly and securely, are changes in organising information communicated to staff effectively, do staff know how to move documents and files, are staff aware of information flows and how to gain access to information or how to send information to others?

Accessing relevant information before decisions are made e.g. is information easily accessed, is information from a known trusted source, is the quality of data identifiable, are the number of systems minimised, is information consistent across sources, is information from analogues available to compare the information?

Sharing information with partners and other organisations, including governmental e.g. CDA, DTI, Health and Safety authority, and providing information to partners in a controlled and secure manner?

Training users on how to access or use information e.g. do staff know where to find information, do they have the knowledge to get the best out of systems, is timely support available to users?

Reusing information e.g. avoiding re-interpretation, re-analysis and re-working of the same data when personnel changes or new data comes in, knowing the quality and source of the data to be re-used, identification and publication of key documents that need to be stored for longevity, capturing key information at the end of projects and licence rounds?

OK maybe that wasn't the last corner but please remember £10 will be donated to Cancer research for every completed survey

Our company is extremely good at:

Updating information and databases to remain current e.g. the existence of formal processes to load data consistently, accurately, and according to standards; the existence of an organisation to maintain data and information centrally as well as locally.

Conducting regular reviews and audits of the state of data and information throughout the organisation e.g. user surveys, technical and quality audits, software quality tools, quality measures and KPI’s?

Updating information flows, processes, guidelines and standards as the information environment changes e.g. updating standards and procedures for new data types or for new applications or upgrades to them?

Information Behaviour and Value

To what extent do you consider that

Senior management “buys into” data management and provides support, and funding to improve and maintain the state of the data management environment?

Business users trust formal sources of information e.g. they have trust and confidence in structured databases and published unstructured documents?

Business users avoid keeping private copies of data e.g. users do not keep data on their local drives and instead work in shared folders or workspaces, and avoid getting copies of data from their colleagues, and instead use official sources?

There is an effective and efficient data management and information management support organisation with clear business guidance and direction?

There are clear lines of communication between IT, the business and the data/information management organisations and that any gaps are effectively bridged e.g. using local data and information managers?

There are clear boundaries and expectations between purely personal and company use of data and information?

The business is accountable and takes ownership of data and information, and the processes and direction involved therein?

The road has been long but the end is in sight, only 6 more questions to go.

To what extent do you consider that:

The business uses performance management (e.g. setting personal objectives) to control the influence and importance of undertaking information management practices by individuals?

There are the same processes, controls, standards and data flows across the organisation with a governance and assurance framework to monitor and maintain them?

The quality and state of data is transparent throughout the organisation with effective ways of communicating quality issues and having the processes with clear roles and responsibilities in the organisation and business to manage and resolve them?

Data and information is shared within teams e.g. structured and unstructured data is passed around the team in a formal and controlled manner, users do not keep information and data for themselves?

Data and information is shared across functional boundaries e.g. data and information is passed from one team to another in a consistent and controlled manner according to the business process?

Information is shared with suppliers, partners and contractors e.g. data and information is transferred according to clear and secure processes such as engineering type hubs, collaboration sites and commercial document sharing systems?

Company and Business Unit:

Country:

Discipline (IM, IT, PE, Geologist, Geophyscist etc):

Years in industry:

Performance Measures. Indicate the key performance criteria that your company / business unit is measured by :

Any other comments?

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