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  1. Surveys
  2. 2013
  3. September
  4. I
  5. Intercultural Communication
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Questions marked with an * are required Exit Survey
 
 
* Can you please write down your nationality?
   
 
 
 
* Have you ever communicated with someone from another nation/cultural background?
 
No
 
Yes, indirectly (online, on phone, by written ways, etc.)
 
Yes, directly (face-to-face)
 
Other
 

 
 
 
* Have you ever been in a cross-cultural communication which ended up in misunderstanding?
 
No
 
Yes, I misunderstood the person I talked to.
 
Yes, I was misunderstood.
 
Other
 

 
 
 
* In cross-cultural communication, have you ever misunderstood someone and/or been misunderstood due to the causes indicated below? Check the applicable one(s)
 
Verbal misunderstandings (misunderstanding the words/language used).
 
Vocal misunderstandings (misunderstanding what is indicated due to the tone of voice)
 
Non-verbal misunderstandings (misunderstanding the body language/gestures etc.)
 
None
 
Other
 

 
 
 
* In daily life cross-cultural communication, which type of misunderstanding below do you think is more common? Check the applicable one(s).
 
Verbal misunderstandings (misunderstanding the words/language used).
 
Vocal misunderstandings (misunderstanding what is indicated due to the tone of voice).
 
Non-verbal misunderstandings (misunderstanding the body language/gestures etc.)
 
Other
 

 
 
 
* In cross cultural communication, what is more important to you in order not to cause misunderstandings? Check the applicable one(s).
 
Right choice of words
 
Right use of voice
 
Right use of body language (including facial expressions, gestures, etc.)
 
None
 
Other
 

 
 
 
* Do you think that speaking in the same language can overcome the misunderstandings in cross-cultural communication?
 
Yes, speaking the same language is enough.
 
Yes, if the language is spoken fluently it is enough.
 
No, even if the language is spoken fluently it is not enough.
 
Other
 

 
 
 
* While communicating with someone in the same language, I think his/her cultural background is important. (Choose the most appropriate one)
 
Always (5)
 
Usually (4)
 
Sometimes (3)
 
Seldom (2)
 
Never (1)
 
 
 
* When different cultural backgrounds are involved, I feel like there are communicating barriers between me and the people I am communicating with. (Choose the most appropriate one)
 
Always (5)
 
Usually (4)
 
Sometimes (3)
 
Seldom (2)
 
Never (1)

 
 
 
* If you feel as if there are communicating barriers, what do you think the main reason(s) is?
 
Language related (not speaking the same language, not speaking a mutual language fluently, foreign accent, using wrong words, expressions, etc.)
 
Culture related (being from very different cultural background, having different expressions, gestures, etc.)
 
None
 
Other