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| * I work in: (please select the one that best describes which team you work in) |
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| * Where do you work: (please select the office or centre where you spend most of your time) |
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| I’m: (please tick your age - optional - this will be used to help us better understand the different needs of our internal audience) |
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| About internal communication |
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| Here’s a list of the different channels we use to communicate with you at CCCS. Using the scale below (poor, ok, good, very good) how useful would you rate each one as a communication channel:
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| Please specify any other departmental newsletters, briefings etc | | |
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| We share a lot of information through our internal communication, tell us how much more or less you want to hear about the following:
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| Anything else you would like to hear about (please state below): | | |
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Please rate how far you agree with the following statements: (strongly agree, agree, disagree, strongly disagree)
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| * Do you find it difficult to find the information you need or want? If yes, tell us what information? | | |
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| * If you could change one thing about internal communication at CCCS, what would it be and why? | | |
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| * Is there any type of communication channel that you’ve seen work well at a previous company that you would like to see us introduce here? And why? | | |
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| About our internal communication channels |
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| * How often do you read Broadcast? |
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| * What parts do you read most often? Please tick all that apply to you: |
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* Broadcast is a monthly newsletter (sometimes produced every two months). How often would you like to receive Broadcast:
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* Broadcast is currently printed (one between two people) and
distributed across the charity. What format would you want to receive
it in:
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| Exciting Times is a new publication we are producing for the rebrand. Please provide any feedback you have about the newsletter eg design, content, size, number of pages etc: | | |
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| * How often do you attend a team brief: |
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| * What information do you receive at your team briefs? Please state (eg results, performance, procedure changes etc) | | |
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* Please rate on a scale of 1 – 4 (1 being low and 4 being high) how useful your team brief is in keeping you up-to-date with what’s going on at the charity:
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* How many internal emails do you receive in a day on average: (please tick the one which applies to you)
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Please rate how far you agree with the following statements: (strongly agree, agree, disagree, strongly disagree)
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| * We want to understand how we can use our email system in a better way. Please tell us your suggestions about how we can improve the way we send and receive emails: (eg how we could reduce the number of emails, combine information, make the information more relevant etc) | | |
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| * Have you ever attended our annual conference prior to 2011? |
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| If yes, what year did you attend? | | |
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If you did attend, please rate on a scale of 1 – 4 (1 being low and 4 being high) how useful it was to be there:
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| * If we didn’t run any more annual conferences, what suggestions do you have for communicating with all our employees: | | |
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| * How often do you read the main noticeboards in the kitchens: |
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| * What information do you read? (tick any that apply to you) |
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| If nothing, is there anything we could include that would make you want to read them? | | |
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* Please rate on a scale of 1 – 4 (1 being low and 4 being high) how useful the kitchen noticeboard is in giving you the information you need:
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| * How often do you read your own department noticeboard: |
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| * What information do you read? (tick any that apply to you) |
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| If nothing, is there anything we could include that would make you want to read them? | | |
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* Please rate on a scale of 1 – 4 (1 being low and 4 being high) how useful your department noticeboard is in giving you the information you need:
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| * How often do you use the department advice libraries: |
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| * What do you use the department advice libraries for: (please state) | | |
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| * Here is a list of the department advice libraries, please tick the ones you use: |
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* Please rate on a scale of 1 – 4 (1 being low and 4 being high) how easy it is to find the information you need in the department advice libraries:
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* Please rate on a scale of 1 – 4 (1 being low and 4 being high) how useful the department advice libraries are in giving you the information you need:
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| * How often do you use SKIL: |
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| * What do you use SKIL for: (please state) | | |
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| * Please rate on a scale of 1 - 4 (1 being low and 4 being high) how easy is it to find the information you need in SKIL: |
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* Please rate on a scale of 1 - 4 (1 being low and 4 being high) how useful SKIL is in giving you the information you need:
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| * Is there anything else you would like to say about internal communication at CCCS? Please provide details: | | |
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