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Hello:

Thank you for participate in our "Internal Customer Satisfaction Survey". In this survey, department leaders will be asked to complete a survey that asks questions about how they judge the service that Water Quality provides to them. It will take approximately 15 minutes to complete the questionnaire.

Your participation in this survey is valuable to the continuous improvement and quality assurance practices that Water Quality thrive to achieve.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Nicholas Pawley at +971 55 110 0517 or by email at [email protected]

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
 
Are department staff easy to communicate with?
 
No response
 
Strongly Disagree
 
Disagree
 
Neutral
 
Agree
 
Strongly Agree
 
 
 
The department has sufficient sources of communication in place to allow easy lines of communication 24hrs a day?
 
No response
 
Strongly disagree
 
Disagree
 
Neutral
 
Agree
 
Strongly agree
 
 
 
The department keeps me appropriately informed on the progression of works and repairs being carried out?
 
No response
 
Strongly disagree
 
Disagree
 
Neutral
 
Agree
 
Strongly Agree
 
 
 
The department answers my questions efficiently?
 
No response
 
Strongly disagree
 
Disagree
 
Neutral
 
Agree
 
Strongly Agree
 
 
 
The departments management are approachable and listen to my concerns and problems?
 
No response
 
Strongly disagree
 
Disagree
 
Neutral
 
Agree
 
Strongly Agree
 
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